QA Lead

Role Overview: Banking Exp is mandatory

We are seeking an experienced Onshore QA Lead with strong expertise in Salesforce functional testing, Playwright-based automation, and leadership capabilities to manage QA activities across multiple releases. The ideal candidate will ensure high-quality delivery through robust test strategies, automation frameworks, and effective stakeholder communication.

Key Responsibilities:

• Salesforce QA Testing
  • Perform functional, regression, and integration testing for Salesforce applications.
  • Validate workflows, customizations, and data integrity across Salesforce modules.
  • Collaborate with business analysts and developers to clarify requirements and resolve defects.
• Playwright Automation

• • Design, develop, and maintain automated test scripts using Playwright.
  • Integrate automation scripts with CI/CD pipelines for continuous testing.
  • Ensure automation coverage for critical end-to-end scenarios and optimize execution time.
• Onshore QA Lead Duties

• • Act as the primary QA point of contact for onshore activities.
  • Coordinate with offshore teams for test planning, execution, and defect triage.
  • Define and track QA KPIs (coverage, defect leakage, automation ROI).
  • Manage regression windows and resource allocation based on release priorities.
  • Provide daily/weekly status reports to stakeholders and ensure timely delivery

Required Skills & Experience:

• Technical Skills
  • Strong knowledge of Salesforce platform (Sales Cloud, Service Cloud, custom objects).
  • Hands-on experience with Playwright for web automation.
  • Familiarity with JavaScript/TypeScript, API testing, and SQL.
  • Experience with CI/CD tools (e.g., Jenkins, Azure DevOps).
• QA Expertise

• • Solid understanding of SDLC, STLC, and Agile methodologies.
  • Experience in test strategy, planning, and execution for complex enterprise applications.
• Leadership & Communication

• • Ability to lead QA efforts across distributed teams.
  • Strong stakeholder management and reporting skills.

Preferred Qualifications:

• Salesforce certification (Admin or QA-related).
• Experience in other automation tools (Selenium, Cypress) is a plus.
• Knowledge of cloud platforms and integration testing.