Azure Integration developer with MS dynamics Exp
Dallas,TX Onsite
Role Overview
The Azure Integration Developer will design, develop, and implement integration solutions for Microsoft Dynamics 365 Customer Engagement (CE) applications specifically Sales, Customer Service, and Marketing. The role requires strong expertise in Azure Integration Services (Logic Apps, API Management, Service Bus, Functions, Event Grid) and hands-on experience integrating data flows across Dynamics 365 CE, CRM systems, marketing automation platforms, customer engagement platforms, ERP systems, and external applications.
You will collaborate closely with Dynamics CE functional consultants, architects, and business users to build highly scalable, secure, and reliable integrations that support sales processes, case management, campaign automation, and customer interaction insights.
Key Responsibilities
Integration Design & Development
Design and implement integrations across D365 Sales, Customer Service, and Marketing modules using
- Azure Logic Apps, Azure Functions, Azure API Management, Service Bus, Event Grid, and API Apps.
Build real-time and batch integrations for :
- Lead, Opportunity, Account & Contact synchronization
- Case management workflows
- Marketing campaign automation, segmentation, and journey-based event triggers
- Interaction and activity data exchange
- Develop APIs and connectors enabling seamless interoperability between CE and external systems such as portals, mobile apps, data platforms, CPQ systems, marketing platforms, and ERP applications.
D365 CE-Specific Integration Responsibilities
- Utilize Dataverse APIs, OData endpoints, Custom Actions, Plugins, and Webhooks for CE module integrations.
- Implement push/pull integrations for
- Sales pipeline updates
- Customer service ticketing and escalation workflows
- Marketing form submissions, events, and campaign responses
- Support integration with Dynamics 365 Marketing (Real-time marketing & outbound marketing), including event triggers and message orchestration.
API & Middleware Architecture
- Design secured REST APIs using Azure API Management with proper governance, throttling, and authentication. Implement messaging-based integrations using Azure Service Bus queues/topics for asynchronous processing.
- Build event-driven integrations using Event Grid for CE event notifications and business workflows.
DevOps, Testing & Monitoring
- Implement CVCD deployment pipelines for integration components using Azure DevOps (aligned with patterns from Dynamics implementation pipelines surfaced previously).
- Set up monitoring, alerting, and telemetry via Application Insights and Log Analytics.
- Ensure comprehensive error handling, retry policies, and exception tracing within all integration flows.
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