MDM Sr Support Engg

Overland Park, KS, US • Posted 60+ days ago • Updated 21 days ago

Contract W2

Contract Corp To Corp

On-site

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

iPad
Mobile Devices
Continuous Improvement
Activity-based Management
Virtual Private Network
Wireless Communication
Firewall
Web Applications
IOS Development
OS X
Problem Management
ServiceNow
JIRA
Management
Confluence
Microsoft SharePoint
Snow Flake Schema
Reporting
Microsoft Power BI
IT Service Management
Root Cause Analysis
Mobile Device Management
Master Data Management
Microsoft Office

Summary

Role: MDM Sr Support Engg

Location: Overland Park, KS

Must Skills : JAMF, ABM, Intune, Mac, iOS, iPad

Who are we looking for?

Mobile Device Management (MDM) experience with extensive Operation support experience around various MDM tools & technologies including but not limited to JAMF Pro, Intune, Apple Business Manager (ABM), Mac OS, iOS, iPadOS. Individual should have prior hands-on experience handling large volume of mobile devices, Mobile App management, operations, Continuous improvement & ticket handling.

Technical Skills:

4-6 years of experience in Mobile Device management using JAMF Pro, Intune and Apple Business Manager
Strong experience in handling devices running iOS, iPadOS and Mac OS using both JAMF & Intune
Experience in MDM and ABM Infrastructure administration covering but not limited to APNS, User Certificates, Credentials, VPP token management, VPN, WIFI SSID and firewall related configuration, Reporting
Experience in Native, Web Application Deployments & Maintenance
Experience in application deployments, iOS/MAC OS updates, MDM upgrades, security patches
Experience in ITSM process (Incident, Service request, Change and Problem Management) with platforms such as ServiceNow, Jira.
Experience in managing Health Chargers such as Bretford
Experience in proposing and implementing Intelligence and automations within the system / process for proactive issue identification and avoidance, Effort reductions etc.,
Knowledge on Confluence & SharePoint is preferred
Knowledge on Snowflake & Data reporting using Power BI is preferred

Process Skills:

ITSM experience including RCA preparations
Should be able to understand the gap and fix issues in the process
Should be able to interact with & support different stake holder groups such as App development team, MDM Engineering team etc.,
Should be capable of recommending Continuous service improvements within the process
Should be ready to work on 24x7 rotational shift

Certifications Pref

Jamf 100
Jamf 200
Jamf 300
Jamf 400
Microsoft 365 Certified: Endpoint Administrator Associate

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10119080
Position Id: 2025-18360
Posted 30+ days ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Desktop Support Analyst

Hybrid in Kansas City, Missouri

•

24d ago

Desktop Support AnalystA motivated, high-energy IT professional is needed for a 12-month contract in Kansas City. This role is designed for someone "hungry" to contribute and grow. This is not a position for those seeking 100% remote work; it is for a professional who values the impact of in-person collaboration and hands-on problem-solving. Note to Entry-Level Applicants: For those with the right drive, personality, and foundational IT knowledge, training is available. RequirementsSuccess in th

Easy Apply

Contract

19 - 24

Senior Mobile Software Engineer

Remote or Kansas City, Missouri

•

Today

RESPONSIBILITIES: Kforce is looking for a Senior Mobile Software Engineer for a remote, contract opportunity. The Senior Mobile Software Engineer will drive the development of native iOS mobile applications. This role is focused on hands-on engineering, collaborating with internal teams, helping drive best practices, and delivering high-quality solutions within defined project scopes. Responsibilities: * Develop and deliver robust native mobile applications using Swift (iOS) * Collaborate with

Contract

$55 - $65 hourly

Desktop Engineer I

Kansas City, Kansas

•

Today

In this role, you will support enterprise endpoint devices (Windows, macOS, iOS and Android), which includes working support tickets submitted through ServiceNow, deploying updates and applications through Windows Update for Business, Patch My PC, and Intune and troubleshooting issues related to Autopilot and zero-touch provisioning. As a Tier 2 escalation point, you will collaborate with Tier 3 engineers, generate documentation and reports using PowerShell, MS Graph, ServiceNow, or Power BI, an

Full-time

*Lead Software Engineer

Kansas City, Missouri

•

Today

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do Provide technical exp

Full-time

Search all similar jobs