Oracle HCM Helpdesk Consultant

Philadelphia, PA, US • Posted 9 hours ago • Updated 9 hours ago

Contract Independent

Contract Corp To Corp

Contract W2

No Travel Required

On-site

Depends on Experience

Fitment

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Job Details

Skills

Oracle Cloud
HCM
helpdesk
Core HR

Summary

Job Title: Oracle Fusion Cloud HCM Tech/Functional Consultant specializing in Oracle’s HCM Helpdesk
Location: 100% onsite Philadelphia, PA
Mandatory Skills: Oracle HCM Help Desk - A must - At least 1 project

Job Summary
Overview of the Role

As an Oracle Fusion Cloud HCM Tech/Functional Consultant specializing in Oracle’s HCM Helpdesk, you will play a pivotal role in delivering high-impact human capital management solutions for our clients.
You will bridge the gap between business needs and technology, ensuring that our HCM Helpdesk offering is optimally configured, implemented, and supported.
Your expertise will drive business process improvements and enhance the overall employee experience, contributing directly to organizational success.

Detailed Responsibilities

Lead and participate in the implementation, configuration, and support of Oracle Fusion Cloud HCM, with a strong emphasis on the HCM Helpdesk module.
Partner with business stakeholders to gather requirements, analyze processes, and translate business needs into functional and technical solutions.
Customize and optimize HCM Helpdesk workflows, case management, and service request handling.
Provide hands-on technical and functional support, troubleshooting issues, and resolving incidents related to Oracle HCM Helpdesk.
Develop and maintain comprehensive documentation, including functional specifications, configuration guides, and user manuals.
Collaborate with cross-functional teams, including HR, IT, and external vendors, to ensure seamless solution delivery.
Conduct end-user training sessions and provide post-implementation support.
Stay updated on Oracle Fusion platform enhancements and industry best practices to recommend continuous improvements.
Ensure compliance with organizational policies, data privacy regulations, and quality standards.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91123676
Position Id: 14940-1598-
Posted 9 hours ago

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