IT Equipment Refresh Tech

Job#: 3017821

Job Description:

Job Title: IT Support Tech

Location: Onsite in Las Vegas, NV

Contract Length: 6 months

Rate: $22/hr

Job Summary:

We are seeking a motivated and customer-focused IT Support Technician to join one of our top clients in Las Vegas, NV. This role is ideal for individuals looking to start their career in technology and gain hands-on experience in troubleshooting, technical support, and system maintenance.

Key Responsibilities:

• Troubleshoot hardware, software, and network issues on Windows and/or macOS systems.
• Set up and configure desktops, laptops, mobile devices, and peripherals.
• Assist with onboarding and offboarding of employees, including account setup and equipment provisioning.
• Maintain accurate records of support requests and resolutions using a ticketing system.
• Escalate complex issues to senior IT staff or specialized teams as needed.
• Document procedures and contribute to the IT knowledge base.

Top 3-5 Tools/Tech:

• Proven work experience as a Desktop Support Technician, or similar role.
• Familiarity with ticketing systems (Help Desk software such as Service Now).
• Hands-on experience with Windows/Mac OS environments.
• CompTIA's A+, Network+, or Security+ (preferred, but not required).

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.