Technical Skills:
Skill | Years/Level of Experience |
ServiceNow | 3 to 5 years |
Agile SDLC | 3 to 5 years |
Business Process Change Management | 3 to 5 years |
Application Lifecycle Management (ALM) | 3 to 5 years |
Role Description:
Hands-on experience configuring and developing in ServiceNow, including form and field creation/updates (backend and/or Studio), Client Scripts, Business Rules, Catalog Items and scripting, group and role administration, flows (Flow Designer), notifications, email configuration, and scheduled jobs.
• ITSM modules, Change, Incident, Knowledge, Problem Management
• SPM modules Demand and PPM
• Integrations using REST API and Transform Maps
• CMDB Configuration and Development
List of tasks to be performed:
ServiceNow Software Developer with minimum 4 years development experience in ServiceNow, required CSA Admin certification, strong oral and written communication skills and ability to leverage AI in their daily work.
ServiceNow Application Development experience in two or more of the following areas:
• Hands-on experience configuring and developing in ServiceNow, including form and field creation/updates (backend and/or Studio), Client Scripts, Business Rules, Catalog Items and scripting, group and role administration, flows (Flow Designer), notifications, email configuration, and scheduled jobs.
• ITSM modules, Change, Incident, Knowledge, Problem Management
• SPM modules Demand and PPM
• Integrations using REST API and Transform Maps
• CMDB Configuration and Development
Proficient in the following qualifications:
• Knowledge/experience of SDLC practices
• Effective liaison leading technical development teams
• Strong facilitation skills to effectively lead discussions across multiple groups
• Oral and written communication skills including presenting to management
• Knowledge/experience with Agile Methodologies
• Change Management and Configuration Management (VersionOne, ServiceNow, etc.)
• Application Lifecycle Management (ALM)
• Problem/Risk Management
• MS Office Suite
Knowledge in AI tools (GitHub Copilot, Playwright)