SAP Basis Consultant on C2C

Role: SAP Basis Consultant

Location: Sacramento, California- Remote

Duration: 36 Months-contract

Description Of Goods And/or Services

Seeks to contract with a single organization that will provide experienced and knowledgeable consultants to assist in providing the services and fulfilling its responsibilities.

The Consultants to be provided with must have expertise and experience (generally Senior level and above, with at least 10 years’ experience) in support of a mature SAP installation substantially equivalent to the current installation specified in 2.2, below. The consultants will, in addition and when requested, engage in knowledge transfer activities to promote the goal of achieving independence in maintaining and developing the Phoenix System.

SAP Basis Consultant

Provides basis consulting, system administration and operation control for Support and Maintenance and Implementation Projects. Should have strong technical skills in SAP support, which includes:

• Upgrades/Migrations, system copy, performance tuning, authorization setup, TMS admin, applying patches, backup and restore processes, tax rules updates, disaster recovery activities.
• SAP Fiori Administration.
• SAP Basis Administration.
• Support for S/4HANA, NetWeaver, BW, BW on HANA, and Enterprise Portal, Solution Manager, Productivity Pack, EPIUSE tools, BSI Taxfactory, Secude/NetWeaver SSO and FileNet.
• Java, JavaScript, HTML5 development and User Experience (UX) design.
• ESS/MSS configuration and portal content management.
• Experience with Web Services design and development.
• HANA database administration, Linux OS, and application and infrastructure security. Supports tangential systems that connect with Phoenix and SAP.

SSC Services and Responsibilities

Financial Services provided include:

• General Ledger management, reconciliation, and reporting.
• A centralized treasury, including bank account management and investments.
• Trust Accounting, which consists of money collected and held in trust on individual cases.
• Procurement and Contract services, including supporting all the courts in using the system, and smaller courts in the entire procurement process.
• Accounts Payable which includes vendor, employee, and jury payments.
• Financial management, reconciliation, and reporting of payroll data for using a third-party payroll provider

HR Payroll Services provided include:

• Personnel Administration, which includes data entry required to record employee hiring and separation activities, classification and pay, and organization management.
• Benefits, which include the proper deduction and payments, such as health, dental, vision, etc.
• Time Management, which includes the proper recording of time and leave based on an individual’s work schedule, representation status, etc.
• Payroll, which includes the processing of time records against pay and benefit records to produce employee payments, vendor payments, and updating accounting records.
• Payroll reconciliation, which includes validating the accounting records against the payroll records to ensure payments have been properly collected, disbursed, and accounted.
• Employee Services and Manager Services, which include access to self-service options, such as timesheets for entry and verification, benefit information, contact information, etc.

SSC Goals

• Ensure uniformity of financial records.
• Provide consistency of accounting and financial data.
• Produce monthly, quarterly, and annual financial statements.
• Ensure compliance with existing statutes, rules, and regulations.
• Monitor process compliance with service level agreements.
• Provide timely and efficient service to all courts utilizing all Phoenix System services.

COE Overview

The COE performs complex studies of accounting and human resources/payroll processes, business procedures, and court administrative operations. It also assists in formulation of new or revised policies and/or procedures to meet court administrative and business operation’s needs and implements automated processes where possible. The COE also provides more technical services to the Phoenix Program in partnership with a dedicated unit of the Judicial Council Information Technology office, with the support of other third-party managed services and Microsoft Azure cloud services.

COE Services and Responsibilities

• Continually direct project teams of Judicial Council and court representatives in the development of new and revised Financial Services and HR Payroll Services processes and configuration for continuous improvement.
• Provide the required Project Management services for all efforts, whether they are formal projects or normal maintenance or enhancement requests, to ensure the most efficient use of resources and compliance with industry, program, and judicial branch enterprise and security standards.
• Develop and modify reports for Financial Services and HR Payroll Services activities specific to court operations and budgeting.
• Prepare reports with recommendations based on studies and surveys to improve or change accounting and HR Payroll Services policies, processes, and procedures.
• Continually manage the work of contracted system support consultants involved in support of the Phoenix System on behalf of the courts.
• Design and build reports to satisfy requests from third parties including California Legislature, California State Auditor, the Judicial Council, and other branch entities.
• Provide day-to-day user support and break-fix services.
• Develop requested enhancements; implement system patches and upgrades for hardware as well as software.
• Develop and provide daily monitoring of system tools and interfaces to support court administration. This includes implementation of program administered tools, as well as interfaces with court systems and their third-party service providers for financial, payroll, and benefit administration, etc.
• Provide ongoing Maintenance and Operations services (M&O Support) to the Phoenix Program, ensuring that systems are operating on the most current vendor-required system and maintenance support levels.
• Provide continuous improvement related to system change requests that support ever-evolving priorities and technological advances in the SAP solutions and beyond

COE Goals

• Design, develop, enhance, and maintain a quality integrated system of financial and payroll processes within the Phoenix System.
• Continually improve Judicial Council staff knowledge, skills, and abilities, as well as review processes and configuration, to reduce the cost of delivering integrated finance and payroll services.
• Ensure project artifacts and skills of functional resources are maintained to properly assist in supporting Phoenix for all projects and development workstreams utilizing the integrator’s resources.
• Provide timely responses to all system incidents, and enhancement requests
• Assist the Judicial Council in realizing the benefits of fully integrated financial and payroll systems.
• Provide opportunities for greater efficiency by the restructuring and redesigning of business processes by leveraging the value of the system’s capabilities.
• Minimize duplication of efforts.
• Minimize manual reconciliations.
• Provide a foundation for the Judicial Council and the courts to explore additional functional and technical improvement opportunities, including but not limited to:
• Deployment of functionality to additional courts,
• Migration from SAP HANA Private Cloud to SAP HANA Cloud, RISE transformation processes, and licensing,
• Transitioning from SAP Solution Manager to a successor,
• Migration to an SAP-compatible next generation context sensitive help,
• Public Sector Budget Planning,
• e Procurement,
• Fixed Assets Management,
• Inventory Management,
• Learning Management,
• e Recruitment/Applicant Tracking/Onboarding,
• Performance Management,
• Automated integration with other business solutions in the courts,
• Mobile access, and
• Self-service reporting capabilities for courts.
• Increased use of automated system support tools such as
• Automated testing tools,
• ‘Citizen’ developer tools,
• Low-code / no-code application development, and
• Robotic Process Automation.
• Promote and maintain SAP’s Clean Core approach to minimize custom code withing the SAP S/4HANA environment, promoting agility, efficiency, and innovation readiness.