Onsite Technical Support - Senior Helpdesk Administrator (Only Phoenix AZ)

Idealforce has contract position available immediately for a Technical Support - Senior Helpdesk Administrator to join our customer in Phoenix,AZ. This is Onsite Position.Please find below additional details about this job. Only Local Candidates are considered for this role. Job Description Candidates submitted to this position will need to be able to understand/document customer needs, troubleshoot with customer, and have a broad understanding of IT services structure to escalate calls. The Sen

DivIHN (pronounced divine) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply o

Location: Phoenix, AZ Salary: $20.00 USD Hourly - $21.00 USD Hourly Description: Overview The L2 Deskside Support Technician provides on-site, second-level IT support at customer locations. This role ensures smooth operations by troubleshooting hardware, software, and network issues, supporting end-user devices, and collaborating with technical teams to deliver high-quality service. Key Responsibilities Provide hands-on support for desktops, laptops, mobile devices, printers, video conferen

Employment Type: Contract - W2 Duration: Minimum 6 months; this contract may be extended based on business needs, with potential opportunities for conversion to a full-time position Work Schedule: 11:00 PM - 7:00 AM Arizona time Work Model: 100% Onsite in Phoenix, AZ Job Responsibilities: Answering incoming calls for IT-related support.Provide triage/troubleshooting steps to resolve complex technical issues related to Internet connectivity, PC/Desktop systems, printers, etc.Assist with Active Di