Job#: 3033882 Job Description: Job Title: Data Collection Specialist (DC Specialist)
Location: Seattle, WA or Sunnyvale, CA
Contract Duration: 3-month contract with a high likelihood of extension
Role Overview:We are seeking a highly motivated Data Collection Specialist to join our growing user research and data collection team. This role is ideal for someone who is detail-oriented, technically capable, comfortable working with people, and adaptable in fast-moving environments. The Data Collection Specialist will support both field-based and lab or simulated data collection efforts, working closely with research and engineering teams to deliver high-quality results and continuously improve data collection processes.
Key Responsibilities:- Manage end-to-end data collection processes, including securing testing materials, handling logistics, training participants, and monitoring data collection activities
- Operate, monitor, and troubleshoot data collection hardware and software in both field and lab or simulated environments
- Work directly with participants during data collection sessions, ensuring a positive and professional experience
- Provide daily status updates and report-outs on collection activities, issues, and progress
- Partner closely with engineering and research teams to improve software usability, tooling, and the participant experience
- Own defined projects focused on improving data collection workflows, tools, or documentation
- Identify process improvement opportunities and contribute ideas to help evolve and scale data collection operations
Top Must-Have Qualifications:- 2-3 years of experience in natural and/or simulated data collection environments (field collection, lab-based, or emulated scenarios)
- Experience with data collection, moderation, or participant-based research activities
- Familiarity with Linux or Ubuntu environments, including command-line usage and basic system configuration
- Strong communication skills with the ability to work effectively with participants, engineers, and researchers
- Proven ability to diagnose and resolve issues in real time during live collection efforts
- Bachelor's degree in a relevant field
Basic Qualifications:- 2-3+ years of relevant professional experience
- High level of professionalism, integrity, and discretion when handling confidential information
- Strong interpersonal, communication, and problem-solving skills
- Ability to work independently with minimal direction while managing multiple priorities
- Willingness to roll up your sleeves, support several projects simultaneously, and adapt to changing priorities
- Strong organizational skills and the ability to deliver high-quality work under tight timelines
Preferred Qualifications:- Technical background with hands-on experience troubleshooting hardware and software
- End-to-end, hands-on experience with data collection, including recruiting, moderation, analysis, and reporting
- Experience supporting consumer electronics research or user research programs
- Background in customer service or participant-facing roles
- Experience working in fast-paced, iterative research or engineering environments
- Comfort and proficiency with gamin controller, joysticks, or similar real time navigation tools, with the ability to apply those skills in an operational environment
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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