Servicenow Lead Technical Consultant

Remote • Posted 6 hours ago • Updated 6 hours ago
Full Time
No Travel Required
Remote
70+
Fitment

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Job Details

Skills

  • servicenow

Summary

Lead level ITSM TC to support below activites.  Must be a strong communicator.  This should average 32 hrs a week.

 

What: Experienced developer to support ITSM worksteam including Incident, Problem, Change, Catalog, Knowledge, VA, and Now Assist.

 

Key Responsibilities:

- Perform configuration and remediation activities

- Support go-live activities and provide hypercare post-deployment

- Collaborate directly with stakeholders to ensure stability and continuous improvement of ITSM processes

 

Requirements:

- Strong hands-on experience with ServiceNow ITSM modules (Incident, Problem, Change, Catalog, Knowledge)

- Experience with Virtual Agent and Now Assist capabilities

- Proven ability to troubleshoot, remediate, and optimize configurations

- Experience supporting go-live and hypercare phases

- 3+ Years Hands on in the above with required current certifications

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91163703
  • Position Id: 8951625
  • Posted 6 hours ago
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