Training Lead

Hybrid in Saint Paul, MN, US • Posted 10 days ago • Updated 10 days ago

Contract Independent

Contract W2

No Travel Required

Hybrid

Depends on Experience

Fitment

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Job Details

Skills

MAXIS
iPaaS
Agile
Azure DevOps
Change management certification

Summary

Project Environment / Technologies:
•   MAXIS
•   iPaaS / integration environment
•   Worker-facing web-based interface
•   Agile / hybrid delivery model
•   MS Teams and remote collaboration tools
•   Jira / Azure DevOps / backlog tools
•   Documentation and training tools
•   Accessibility-compliant deliverables

Role Summary:
•   The Training Lead will design and oversee the training strategy and curriculum for the Worker Interface implementation, ensuring users are prepared to adopt the new solution successfully.
•   This role will be responsible for developing training materials, including train-the-trainer content, delivering training through multiple methods, and supporting workforce readiness and change management for pilot participants.

Key Responsibilities
•   Design and oversee the training strategy for the Worker Interface initiative.
•   Develop role-based curriculum, learner materials, job aids, quick reference guides, and train-the-trainer resources.
•   Deliver or coordinate training using a variety of methods to meet learner needs in remote and pilot settings.
•   Assess training needs across pilot counties, Tribal agencies, and State user groups.
•   Support change management planning, communications, and workforce readiness activities.
•   Gather learner feedback and refine training materials iteratively.
•   Partner with the project team to align training timing with pilot readiness and implementation milestones.
•   Ensure all training materials are accessible and usable.
•   Track adoption and readiness indicators and surface risks related to end-user preparedness.

Required Qualifications:
•   7+ years of experience in training, learning strategy, organizational change management, or workforce readiness for software or process transformation initiatives.
•   Proven experience designing training curriculum and end-user enablement materials.
•   Experience creating train-the-trainer materials.
•   Ability to deliver training through multiple methods, including virtual formats.
•   Strong understanding of adoption challenges and workforce readiness planning.
•   Strong written, facilitation, and presentation skills.
•   Experience working across varied learner groups and stakeholder types.

Preferred Qualifications
•   Experience supporting public-sector implementations or worker-facing systems.
•   Experience in human services, benefits administration, or similarly regulated environments.
•   Familiarity with accessibility requirements for training content.
•   Experience with pilot rollouts and iterative adoption planning.
•   Change management certification or comparable background.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10217276
Position Id: 515930-15352-14119
Posted 10 days ago

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