Learning Technology Specialist

RESPONSIBILITIES:
Kforce has a client that is seeking a Learning Technology Specialist in Warren, MI.

Key Responsibilities:
* Deliver hands-on operational and technical support for enterprise learning platforms, focusing on system stability, platform changes, and user assistance
* Support includes LMS-to-LMS migration, data validation, and platform stabilization, with an emphasis on execution rather than ownership or migration leadership

Platform Administration & Support:
* Support day-to-day administration of enterprise LMS/LXP platforms (e.g., Cornerstone, Degreed, Workday)
* Configure courses, curricula, assignments, audiences, and learning paths
* Perform quality checks on content, metadata, and learner experience
* Provide Tier 2 support for platform issues; troubleshoot and escalate as needed

Operational Execution:
* Assist with content uploads, testing, and validation (SCORM/xAPI)
* Support release testing, regression testing, and post release verification
* Execute configuration changes based on defined requirements
* Help burn down operational backlogs (tickets, cleanup, reporting requests)

Data, Reporting & Integrations (Support Level):
* Run and validate standard LMS/LXP reports
* Support data checks related to completions, assignments, and user access
* Assist with Workday user file validation and issue identification (no ownership of integration design)
* Document issues and patterns for escalation to IT or vendors

Vendor & Stakeholder Support:
* Work with platform vendor support teams on tickets and defects
* Support internal stakeholders (L&D, HR, IT) by answering platform questions
* Document solutions, FAQs, and standard operating procedures

REQUIREMENTS:
* Bachelor's degree in Learning or equivalent years of experience and lesser degree
* 5+ years supporting enterprise LMS/LXP platforms
* Strong understanding of LMS administration, learning assignments, and reporting
* Experience working with SCORM/xAPI content
* Comfortable working from defined requirements and processes
* Strong documentation and communication skills
* Experience with Cornerstone, Degreed, or Workday
* Familiarity with ServiceNow or ticketing workflows
* Experience supporting platform upgrades or stabilization periods

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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