Customer Support Analyst – Email Migration

Job Overview: We are seeking a customer-focused Customer Support Analyst to provide direct end-user support during email migration. This role supports users with configuration, troubleshooting, and migration readiness activities. Responsibilities: Provide end-user post migration support.Assist users with Outlook email configuration on desktop and mobile devices.Support and coordinate DNS updates related to the email migration.Escalate complex issues to engineering or infrastructure teams.Documen

Job Title: Business Analyst / QA Analyst Email MigrationLocation: RemoteJob OverviewWe are looking for a detail-oriented Business Analyst / QA Analyst to support an enterprise email migration and upgrade initiative. This role combines business analysis, QA validation, and end-user support to ensure a smooth and efficient migration experience. Key ResponsibilitiesGather, analyze, and document business and technical requirementsSupport QA activities and validate migration readinessProvide end-use

Title : Business Analyst / QA Analyst (with Customer Support Focus)Location : RemoteDuration : 12 MonthsRate : $ 20/hr on W2Relevant Experience: 3-5 Years About the RoleWe are seeking a detail-oriented Business Analyst or QA Analyst to support a critical email upgrade and migration initiative. This role blends business analysis, quality assurance, and customer support, ensuring a smooth, well-documented, and user-centered migration experience across multiple offices. The ideal candidate is high

Title: Service Desk Analyst Location: Remote Duration: 0 3 Months Contract/ Contract to Hire Job Description: Provide Level 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. "See the world through the eyes of the customer delivering world class desktop support for all client issues while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction with a Senior Technician