Genesys Architect

Job Title: Genesys Cloud ArchitectLocation: Springfield, MA 01109 (Onsite)Duration: 12+ Months Must have skills:Genesys CloudArchitectAI Development Detailed Job Description:Genesys Architect min 8 yrs exp Architect admin, Architect editor, and Architect read only a user needs at least one of these assigned to their Genesys Cloud user role just to log into Architect at all.Genesys Admin full control creates, edit, publishes, and delete flows.Editor can build and modify flows but with fewer admi

Role: Genesys Cloud Architect Location: Springfield, MA 01109 (Onsite) (Any Infosys Location) Duration: 12+ Months Must have skills: Genesys Cloud Architect AI Development Detailed Job Description: Genesys Architect min 8 yrs exp Architect admin, Architect editor, and Architect read only a user needs at least one of these assigned to their Genesys Cloud user role just to log into Architect at all. GenesysAdmin full control create, edit, publish, and delete flows. Editor can build and modify flow

We have very urgent requirement forGenesys Cloud Architectfor the following details. Please share the profiles matching the JD and other requirements with their interview availability details (Please Reply All on this thread only) Location: Hartford, CT Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security. Wo

Genesys Cloud Developer Key Responsibilities Design and develop complex Architect workflows and IVR applications.Develop custom integrations using Genesys Cloud APIs.Build middleware services and microservices.Design secure API integrations with external systems.Lead technical design sessions and code reviews.Mentor junior developers.Optimize routing, automation, and customer experience workflows.Participate in production support and root cause analysis.Required Qualifications 5+ years of softwa