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Desktop Support / EndUser Support / Technical Support WIndows

St. Petersburg, FL, US • Posted 5 hours ago • Updated 5 hours ago

Contract Corp To Corp

Contract W2

No Travel Required

On-site

$30 - $34/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

desktop
laptops
configure
active directory
exchange
support
users
vpn

Summary

Senior Desktop Support / EndUser Support / Technical Support WIndows

Location: Onsite Hybrid 2-3 days per week, 11 days a month.

Duration: 6 months contract with potential extensions and possible CTH FTE.

Provides advanced level 2 telephone and on-site end-user support for hardware installations and software applications.

• Atleast 5 years of technical support environment highly preferred.
- Installing, troubleshooting and maintaining computer hardware and software, Imaging, Warranty Replacements. Configure update/ Upgrade Laptops, Desktops/PCs, provide Application Support, password resets, User Account Creation.
- Windows Operating System 7/10.
- Microsoft Office 2010 and 2013, MS Office O365
- Computer maintenance and virus removal.
- Computer backup and restoration.
- Active Directory, Exchange Online, VPN Support.

Administration, support, and configuration of MS Office O365.

Need experience with Microsoft (MS) O365, One Drive and need strong customer service desktop support skills.

Onboarding and configuring users for apps for enterprise, including Outlook, Intune, Teams and OneDrive.

Troubleshoot various Office 365 issues including connectivity

Provide support and technical issue resolution in support of other teams.

Work with team to escalate support with resolving issues

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: indony
Position Id: 202235-3391-
Posted 5 hours ago

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