Job#: 3026037 Job Description: Apex Systems is looking to hire a Software Engineer, if you are interested in applying please send your resume to
JOB TITLE: Online Operations - Support Specialist ILocation: Redmond, WADURATION: 3 MONTHSPAY RATE: $21 - $31 HOURLYThe successful candidate must be adaptable, able to take direction, and capable of working independently, as assigned tasks will vary. In this role, the SS1 will be responsible for building and maintaining strong, long-lasting customer relationships.
Support Engineer ResponsibilitiesAs a Support Engineer, you will join our team to provide essential support for physical network connections, computer imaging, and vendor interface. This position requires familiarity with cabling network racks and may involve some repetitive tasks. You will serve as a primary point of contact for assigned tasks, acting as the focal point to escalate and address customer needs. Additional responsibilities include monitoring subtask activity, assigning and managing customer tickets, and collaborating with cross-functional partners to ensure the timely and successful delivery of support tickets and project implementations according to established timelines and deliverables.
Minimum Qualifications:- Experience implementing technology
- Ability to quickly learn new technologies
- Strong computer skills, especially proficiency with the Microsoft Office Suite
- Strong and proactive work ethic
- Excellent oral and written communication skills
- Ability to understand and communicate technical information to non-experts
- Typing speed of at least 50 words per minute
- Ability to regularly lift 30 lbs (computers and associated equipment)
- Ability to occasionally complete repetitive motion by lifting shoulder above head (testing cables in racks)
- Ability to provide own vehicle transportation for travel between support sites
- Ability to stretch arms to sort through cables
- Ability to utilize a step stool to reach cable trays and racks
Preferred Qualifications- Two or more years of experience in a research environment
- Two or more years of experience in a data center or related field
- Knowledge of Linux and server hardware support
- Knowledge of networks and related hardware support
- Basic knowledge of networking and troubleshooting
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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