Job#: 3031178 Job Description: Senior Vice President, Loans Operations- Responsible for day-to-day management of Operations teams; accountable for organizing, directing, and managing Operations resources
- Execute the Operations strategy by planning and day-to-day management of the Operations teams
- Implement comprehensive set of Operations metrics covering client deliverables, unit costs, efficiency benchmarks, and Key Risk Indicators
- Ensure Operations meets the quality, efficiency, and productivity standards and goals set by leadership, as measured by Operations metrics
- Implement and enforce the Operations policies, procedures, and best practices of the Operations Practice and ensure compliance with relevant guardrails and regulations
- Collaborate and communicate with other managers to align on objectives and OKRs
- Identify and develop Operations talent, and ensure Operations teams actively engage in learning priorities, with particular emphasis on roll out of Digital Tools
- Lead and Manage the design, implementation, and evaluation of Operations change initiatives and projects that align with the OKRs
- Engage and consult with key stakeholders, including senior management, clients, partners to understand their expectations, requirements, and feedback on critical change initiatives
- Develop and execute effective communication strategies to inform, educate, and inspire the Operations teams about the change initiatives and their benefits
- Monitor and measure the progress, outcomes, and risks of the change initiatives on Operations process & control environment, and provide regular management updates as required
- Provide coaching and guidance to the Operations teams to facilitate the adoption and integration of change initiatives and address any issues or challenges that may arise
To be successful in this role, we're seeking the following:- Bachelors degree or the equivalent combination of education and experience is required.
- 7-10 years of total work experience and 1-3 years of management experience preferred.
- Prior hands-on broadly syndicated loan experience, private credit loan administration, familiarity with broadly syndicated loans servicing, ClearPar, and LSTA or LMA preferred
- Operations experience required, with Agile experience preferred
- Background in process re-engineering and experience leading large, diverse teams
- Familiarity with relevant regulations and operations standards. Strong communication and collaboration skills
- Ability to provide constructive feedback and build effective teams
- Highly proficient in data literacy and data management
- Problem solving Passion for changing status quo and driving out-of-the-box ideas
- Non-hierarchical, transparent, trusting, trustworthy
- Eagerness to 'roll up the sleeves' in execution and learning; pushes the team to do the same
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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