Job#: 3031175 Job Description: Vice President, Loans Operations- The Vice President, Client Processing plays a crucial role within the Transaction Processing function, ensuring the seamless execution of client transactions while upholding the organization's commitment to operational excellence.
- This role is pivotal in supporting strategic pillars of client-centricity and operational efficiency by managing complex client processing tasks with precision and expertise.
- The incumbent will exemplify principles by fostering a culture of accountability, collaboration, and innovation, thereby enhancing client trust and satisfaction.
- Lead the execution of client transactions by applying advanced knowledge in transaction processing, ensuring accuracy and timeliness.
- Collaborate with cross-functional teams to optimize transaction workflows, improving efficiency and reducing operational risks.
- Serve as a subject matter expert in client processing, providing guidance and training to junior team members to promote knowledge sharing and skill development.
- Monitor and analyze transaction processing metrics to identify trends and implement improvements, enhancing the overall client experience.
- Engage with clients to resolve complex transaction-related issues, demonstrating effective problem-solving skills and maintaining strong client relationships.
- Drive process innovation initiatives by leveraging industry best practices, ensuring the forefront of transaction processing excellence.
To be successful in this role, we're seeking the following:- Bachelor's degree in Business, Finance, or related field required. - Advanced degree or professional certifications in finance or business administration preferred.
- Typically 5-8 years of experience.
- Prior subject matter expert, team lead, leadership experience highly preferred.
- Prior hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA preferred
- Strong analytical and problem-solving abilities to manage complex transaction processes.
- Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
- Proficiency in transaction processing systems and a keen ability to leverage technology for process improvements.
- Experience in brokerage processing preferred.
- Applicable local/regional licenses or certifications as required by the business.
- Prior loan operations experience in a financial service setting preferred
- Detail oriented
- Ability to self-manage, prioritize, and execute workload
- Familiarity with technical applications to include, but not limited to, Microsoft Office applications
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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