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IT Support Specialist

Wayzata, MN, US • Posted 2 hours ago • Updated 2 hours ago

Contract W2

On-site

Depends on Experience

Dahl Consulting

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Summary

Title: IT Support Specialist
Location: Wayzata, MN
Job Type: Contract (12 Months)
Compensation: $25-30
Industry: Food & Beverage Manufacturing
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About the Role
Our client, a global leader in the food production and agriculture industry, is seeking an IT Support Specialist to provide hands-on, in-person technical support to employees. This role is based in a collaborative, walk-up support environment where you will assist users with everyday IT needs while delivering a positive and welcoming experience.
This position is ideal for someone who enjoys helping others, troubleshooting technology issues, and working in a fast-paced, service-focused setting. You will play a key role in ensuring employees remain productive by resolving hardware, software, and access-related issues efficiently.

Job Description
The IT Support Specialist is responsible for configuring, maintaining, and troubleshooting end-user devices while delivering excellent customer service. This role supports desktops, laptops, and mobile devices, ensuring minimal downtime and a seamless user experience.
Key responsibilities include:

Provide walk-up, in-person support for laptops and end-user devices running Windows 11
Troubleshoot hardware, software, and connectivity issues in a timely manner
Assist with account access, password resets, and permissions management
Set up, configure, and distribute IT equipment including laptops, monitors, and accessories
Track and maintain inventory levels while organizing equipment stock
Partner with internal teams to deploy new devices, updates, and system enhancements
Assist with user education sessions and team-led demonstrations
Monitor and follow up on open incidents to ensure timely resolution
Apply moderately complex security measures to maintain compliance and protect devices
Deliver support with empathy, patience, and clear communication

Qualifications
Required Qualifications:

1–3 years of experience in IT support, help desk, or a related technical support role
Basic knowledge of Windows 11 and troubleshooting laptop/desktop systems
Experience supporting hardware, software, and user access issues
Strong customer service and communication skills
Ability to manage multiple tasks in a fast-paced environment
Team-oriented mindset with a positive, approachable attitude

Preferred Qualifications:

Experience supporting enterprise environments or large organizations
Familiarity with device deployment and asset inventory management
Exposure to IT security best practices and endpoint protection
Experience assisting with user training or technical demonstrations
Relevant certifications (e.g., CompTIA A+, Microsoft certifications)

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.

How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!

Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

#ZR #IT.Indeed
#LI-CF1
#LI-Onsite

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10109792
Position Id: 29597
Posted 2 hours ago

Company Info

About Dahl Consulting

Since 1993, Dahl Consulting has been a leader in providing and implementing adaptive staffing and workforce solutions for its clients. DAHL specializes in workforce process management, vendor management services, as well as sourcing and staffing services. Their workforce solutions and programs ensure clients have the right people, the right process, and the right relationships, all at the right cost. DAHL s size and service offerings enable them the flexibility to provide simple and affordable solutions adaptable to any enterprise s current program, as well as future growth. Visit www.dahlconsulting.com for more information.

The mission of Dahl Consulting is to assist businesses with the creation, delivery, and support of new and existing systems to improve their level of performance through one or a combination of our service offerings. Our core competency is managing the process of procuring contract and temporary labor by finding creative ways to maximize the efficiency and effectiveness of the customer's contingent labor program.

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