job summary:
We're looking for a friendly and motivated IT Support Specialist to join TechZone, our in-person tech lounge. In this role, you'll provide hands-on support to employees, help resolve common IT issues, and deliver a welcoming, positive experience.
location: Wayzata, Minnesota
job type: Contract
salary: $25 - 30 per hour
work hours: 8am to 5pm
education: No Degree Required
responsibilities:
Provide walk-up support for Dell laptops running Windows 11
Troubleshoot basic hardware, software, and connectivity issues
Assist users with account access, passwords, and permissions
Set up and distribute IT equipment (laptops, monitors, accessories)
Help maintain inventory levels and organize stock
Support team-led demos and user education sessions
Follow up on open incidents to make sure your issues are resolved in timely manner
Deliver support with empathy, patience, and clear communication
qualifications:
- 1-3 years of IT support or help desk experience
- Basic knowledge of Windows 11 and laptop troubleshooting
- Strong customer service and communication skills
- Willingness to learn and grow in a fast-paced environment
- Team-oriented with a positive, approachable attitude
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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