Production Support Engineer (need locals)

Hybrid in Richardson, TX, US • Posted 1 day ago • Updated 1 day ago
Contract Independent
Contract W2
12 Months
No Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • backend
  • RCA
  • springboot

Summary

Key Responsibilities – Java Backend Production Support:

  • Provide production support for Java-based backend applications, ensuring system stability and high availability.
  • Troubleshoot and resolve Sev1/Sev2 production incidents within defined SLAs.
  • Analyze application logs and system behavior using tools like Splunk and Datadog to identify root causes quickly.
  • Debug backend issues related to APIs, microservices, and integration flows built in Java.
  • Perform SQL-based data validation and investigation to identify data inconsistencies and production issues.
  • Monitor application health and performance across production environments and proactively detect anomalies.
  • Work on Linux servers for log analysis, service checks, and basic operational troubleshooting.
  • Support and troubleshoot Kafka-based messaging systems, including message flow, lag, and processing issues.
  • Participate in API testing and validation to ensure correct service behavior during incidents and releases.
  • Support cloud-based environments and CI/CD pipelines, including deployment verification and post-release checks.
  • Conduct root cause analysis (RCA) and document findings with preventive actions to avoid recurring issues.
  • Collaborate with development, DevOps, and QA teams to implement permanent fixes and system improvements.
  • Focus on reducing downtime through fast issue identification, incident triage, and proactive monitoring.
  • Identify recurring production issues and contribute to long-term stability improvements and automation opportunities.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10220884
  • Position Id: 9004835
  • Posted 1 day ago
Contact the job poster
Kamal Teja

Kamal Teja

Recruiter @ Global Bridge InfoTech Inc.
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