Fiber Design Technician

Job#: 3020770

Job Description:

Position Summary

The Fiber Design Technician is responsible for supporting the design, documentation, and maintenance of outside plant (OSP) fiber networks. This role performs fiber route analysis, splice design, record keeping, and system updates to support service delivery, construction, and maintenance activities. The Fiber Design Technician works closely with engineering, construction, splicing, and operations teams to ensure accurate and timely network designs while maintaining high data integrity in system-of-record tools.

Essential Duties and Responsibilities

• Design and document fiber routes, splice layouts, and hand-hole placement for customer service requests, network expansion, and maintenance activities in several systems.
• Create, update, and maintain fiber splice records, FDP port assignments, and fiber utilization documentation in approved systems.
• Support OSP planning and engineering activities, including research of existing network assets, route feasibility, and fiber availability.
• Review construction drawings and as-built documentation to ensure accuracy and compliance with design standards.
• Prepare and maintain design drawings, splice schematics, and associated design documentation.
• Coordinate with construction, splicing, and maintenance teams to resolve design issues and support service-affecting maintenance events.
• Assist with data validation and cleanup efforts to maintain the integrity of fiber records.
• Respond to operational requests under normal and time-sensitive conditions while maintaining a positive, team-oriented approach.
• Work in fast passed production environment with required deadlines.
• Perform additional duties and special projects as assigned.

Knowledge, Skills, and Abilities

• Strong understanding of outside plant fiber network concepts, including fiber routing, splicing, and hand-hole placement.
• Ability to read and interpret fiber design drawings, permits, construction prints, and as-built documentation.
• Proficiency in Microsoft Windows, Excel, and Word.
• Strong attention to detail with excellent organizational and documentation skills.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Demonstrated ability to work independently as well as collaboratively within a team.
• Effective written and verbal communication skills.

Education and Experience

• High School Diploma or equivalent required.
• Experience in telecommunications, fiber network design, or outside plant engineering preferred.
• Experience with fiber records systems, GIS platforms, or network design tools (such as ARKIS, Netcracker, Service Now, IQGEO-Network Manager or similar systems) is preferred.

Work Environment

• Work from home role with occasional need to support emergency or service-affecting maintenance activities.
• May require work under high-priority or high-stress operational conditions.
• Standard business hours (Central time) with potential for after-hours support as needed.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.