Job#: 3020427 Job Description: What You'll Do
- Simulated Outside Plant Maintenance and Repair
- Maintain and repair wires, coax, and fiber from hub sites to customer connection points.
- Monitor, locate, report, and remediate signal leakage per company and regulatory standards.
- Perform proactive and reactive maintenance.
- Inside Plant Operations and Compliance
- Install, configure, and operate legacy and new headend equipment.
- Conduct daily/weekly/monthly/quarterly testing and logging per company guidelines.
- Ensure cabling, equipment installation, power, and cooling meet corporate standards.
- Maintain logs, records, and documentation to comply with company and FCC requirements.
- Advanced Field Installations and Enterprise Support
- Survey, install, configure, and maintain complex network products for large enterprise clients.
- Implement large multi-site projects, configure edge devices, and support optical connections.
- Collaborate with technical support personnel for advanced troubleshooting.
- Engineering Support and Continuous Improvement
- Provide engineering and operational support for new and existing technologies.
- Create, submit, and implement approved methods of procedure (MOPs) and change requests.
- Develop and implement network enhancements and reliability improvements.
- Cross-Functional Collaboration
- Coordinate with peer organizations to ensure optimal network performance.
- Communicate clearly with employees, customers, in person, by phone, and in writing.
Preferred Qualifications
- Education and Training
- Bachelor's degree in electrical engineering, computer science, or related field.
- Valid course completion from NCTI Fiber Installation & Activation within 6 months (external candidates or internal candidates outside Network Technology Services).
- Certifications such as NCTI Master Technician, HFC Networks, SCTE Business Class Service Specialist, Cisco CCENT or CCNA.
- 3+ years headend technician experience.
- Telecomm install and maintenance.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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