Integration Analyst

Job#: 3052728

Job Description:
Business & Integration Analyst

Location: St Louis

Employment Type:Contract

Practice Area: Business Applications / Business Analysis
Position Overview

We are seeking a Business & Integration Analyst to support complex business and technology initiatives within a large enterprise environment.

This position serves as the bridge between business stakeholders, product teams, developers, architects, and integration partners. The analyst will gather and refine requirements, investigate system interactions, document existing and future-state processes, and translate business needs into actionable artifacts for delivery teams.

The ideal candidate is comfortable operating across business analysis, systems analysis, API and integration analysis, data investigation, quality validation, and technical documentation. This is not a software development role. It is best suited for an analytical professional who can navigate ambiguity, uncover dependencies, ask thoughtful questions, and produce clear, implementation-ready documentation.
Key Responsibilities
Business Analysis & Requirements Management

• Lead stakeholder interviews, discovery sessions, workshops, and working sessions.
• Gather, document, and validate business and functional requirements.
• Analyze current-state processes and define future-state solutions.
• Translate business needs into:
  • Functional requirements
  • User stories and acceptance criteria
  • Business rules
  • Process flows
  • Use cases
  • Data requirements
  • Validation rules
  • Exception and error-handling scenarios
• Identify gaps, dependencies, risks, and downstream impacts.
• Maintain requirements traceability from intake through implementation.

Systems & Integration Analysis

• Research how data moves across applications, APIs, enterprise services, and downstream systems.
• Identify systems of record, integration points, dependencies, endpoints, and supporting data sources.
• Assess whether existing services and APIs can support business requirements.
• Review API requests, responses, field mappings, logs, and system behaviors.
• Analyze RESTful and web-service integrations using JSON and XML.
• Trace transactions across multiple systems to identify failures and inconsistencies.
• Collaborate with architects, developers, and stakeholders to validate proposed solutions.
• Evaluate the impact of changes across interconnected systems.

Documentation & Process Design

• Produce and maintain documentation throughout the delivery lifecycle.
• Create and update:
  • Process maps
  • Data-flow diagrams
  • Sequence diagrams
  • System interaction diagrams
  • Source-to-target mappings
  • Functional specifications
  • Integration documentation
  • Current-state and future-state workflows
  • Decision logs
  • Support documentation
• Document data origins, transformations, integrations, and user-facing outputs.
• Ensure documentation is sufficiently detailed for development and QA teams.

Issue Investigation & Root Cause Analysis

• Investigate production issues, operational exceptions, and data discrepancies.
• Review logs and transaction records to identify root causes.
• Determine whether issues stem from:
  • Requirements
  • Application logic
  • APIs and integrations
  • Data transformations
  • Source-system data
  • Configuration
  • Process execution
  • Third-party dependencies
• Document findings, impacts, recommendations, and preventative controls.
• Validate corrective actions through resolution.

Agile Delivery & Quality Support

• Create and maintain epics, features, user stories, and acceptance criteria.
• Participate in backlog refinement, sprint planning, testing, and release activities.
• Partner with developers and QA teams to clarify requirements throughout delivery.
• Support test planning, defect triage, regression analysis, and user acceptance testing.
• Validate completed functionality against documented requirements.

Stakeholder Collaboration

• Serve as a liaison between business and technical teams.
• Communicate technical concepts in business-friendly language.
• Coordinate efforts across cross-functional and distributed teams.
• Support multiple concurrent initiatives while maintaining clear priorities and documentation.

Required Qualifications

• 5+ years of experience as a Business Analyst, Business Systems Analyst, Systems Analyst, Integration Analyst, or similar role.
• Demonstrated experience leading requirements gathering and discovery workshops.
• Strong experience converting business requests into functional requirements and user stories.
• Experience analyzing system integrations, APIs, workflows, and data flows.
• Ability to create process flows, sequence diagrams, data mappings, and technical documentation.
• Working knowledge of REST APIs, web services, JSON, XML, and distributed systems.
• Experience using SQL for data validation and analysis.
• Experience performing root-cause analysis and production issue investigation.
• Familiarity with log analysis and monitoring platforms.
• Experience using Jira, Confluence, SharePoint, or similar collaboration tools.
• Understanding of Agile methodologies and the software development lifecycle.
• Strong written and verbal communication skills.
• Ability to work independently in fast-paced environments with evolving requirements.

Preferred Qualifications

• Experience supporting large-scale customer-facing or operational platforms.
• Experience with billing, service management, customer support, troubleshooting, or workflow management systems.
• Familiarity with Java and Spring-based application environments.
• Understanding of enterprise integration patterns, middleware, and API ecosystems.
• Experience using API testing and analysis tools such as Postman, SoapUI, or similar platforms.
• Experience working with distributed or offshore delivery teams.
• Background in software development, integration testing, technical support, or quality assurance.
• Experience using AI-assisted tools for requirements development, documentation, and analysis.
• Familiarity with user-interface analysis and documenting system behavior.

What Success Looks Like

Within the first six months, the successful candidate will:

• Develop a strong understanding of supported applications, workflows, data flows, and integrations.
• Build trusted relationships with business and technology stakeholders.
• Independently lead requirements discovery and solution analysis efforts.
• Produce high-quality requirements, user stories, and implementation documentation.
• Effectively analyze cross-system workflows and data movement.
• Investigate issues, identify root causes, and recommend practical solutions.
• Improve documentation quality, traceability, and knowledge management.
• Become a trusted subject-matter resource within assigned functional areas.

Ideal Candidate

The ideal candidate is naturally curious, investigative, organized, and comfortable working at the intersection of business and technology. They excel at uncovering requirements, understanding how systems interact, documenting complex processes, and ensuring delivery teams have the information they need to execute successfully. They are able to move seamlessly between stakeholder discussions and detailed technical analysis while maintaining focus on business outcomes and user needs.
Common Skills & Technologies

• Business Analysis
• Systems Analysis
• Requirements Gathering
• Process Mapping
• Data Flow Analysis
• SQL
• REST APIs
• JSON / XML
• Jira
• Confluence
• SharePoint
• Postman
• SoapUI
• Agile / Scrum
• Root Cause Analysis
• Technical Documentation
• Integration Analysis
• User Stories & Acceptance Criteria
• Enterprise Applications & Services

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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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