Epic Provisioning Analyst

Position: Epic Provisioning Analyst

Duration: 06 months of contract with extension or conversion.

Job Description:

• This position will be a member of Identity and Access Management team-Epic Provisioning team, which is the gatekeeper for the Identity Management system, creating Epic accounts and user provisioning in accordance with Epic Security policies.
• Understands and maintains the Epic software security structures.
• The position requires an in-depth understanding of access process and procedures and the ability to apply that understanding to supporting Epic that directly benefit the patientcare and/or business functions.

Principle Duties and Responsibilities:

• Responsible for user access management, user provisioning, de-provisioning and troubleshooting user issues and maintenance in accordance with the controls that govern Identity Access and Management.
• Acts as customer liaison, working with end-users or business contacts to understand their access/security needs and communicate the requirements and timelines.
• Responsible for Epic provisioning/security related tasks.
• Performs tasks for security initiatives while adhering to Epic security policies and procedures.
• Assumes responsibility for keeping informed about changes in policies and procedures.
• Research, analyze and provide solutions to routine access issues with general direction from supervisor.
• Collaborates with Identity and Access Management team to ensure that access management is working within the established security guidelines and is in adherence with the policies/procedures.
• Ensures Epic training is completed and required approvals when needed are obtained before granting user access to Epic.
• Identify and implement improvements for efficiency and enhanced security for work processes with general direction from supervisor/manager.
• Working knowledge of Data Courier.
• 24/7 on support call.

Experience required:

• Minimum of one (1) year direct Epic work experience preferred.
• Good written and verbal communication skills.
• Excellent interpersonal skills.
• Good customer service skills. 
• Ability to manage multiple tasks.

 Education Required

• Associates degree or equivalent in related field or two (2) years related work experience required. 

 Certifications/licensures required:

Epic Security Coordinator Certification preferred.