The candidate will collaborate with business stakeholders, technical teams, and management to gather requirements, assess system capabilities, document functional and technical specifications, and support application development, implementation, maintenance, and optimization.
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Analyze business objectives, operational processes, and user requirements to identify system improvements and automation opportunities.
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Evaluate existing systems, identify issues, and recommend effective technical solutions based on business needs and cost-benefit analysis.
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Gather and document functional requirements, system specifications, program functions, workflows, and input/output requirements.
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Assess system capabilities, technical limitations, and scheduling requirements to determine solution feasibility.
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Support the design, development, testing, implementation, maintenance, and enhancement of information systems and applications.
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Prepare technical documentation, reports, process diagrams, flowcharts, standards, procedures, and instructional materials.
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Troubleshoot system and application issues and coordinate resolutions with technical teams.
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Provide technical assistance for application, hardware, and information-sharing requirements.
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Evaluate system security, interfaces, infrastructure, and operational support requirements.
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Coordinate with cross-functional teams and external stakeholders to ensure effective system integration and information exchange.
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Recommend improvements to IT processes, software development, implementation, and system maintenance.
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Assist in planning and coordinating system upgrades, modifications, testing, and deployment activities.
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Provide technical guidance and support to team members and stakeholders as needed.
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14+ years of professional IT experience in systems analysis, information systems, application support, or related technical areas.
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5+ years of proficiency in Azure DevOps (ADO).
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Bachelor s degree in Computer Science, Computer Information Systems, Management Information Systems, or a related field.
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Strong experience analyzing complex business and technical requirements.
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Knowledge of computer systems, hardware, software, operating systems, and application development processes.
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Experience preparing functional specifications, technical documentation, workflows, and system procedures.
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Ability to evaluate existing systems, identify operational challenges, and recommend effective solutions.
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Strong problem-solving, analytical, communication, and stakeholder management skills.
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Ability to work independently and collaboratively with management, business users, and technical teams.