Implementation Conversion Analyst I (Remote)

RESPONSIBILITIES:
A client with Kforce is seeking an Implementation Conversion Analyst to join their team. This resource can work fully remote or in any of the client offices within the Wisconsin or Florida area. Work schedule: M-F 8am-5pm, 9am-6pm or 10am-7pm can discuss in interview. The right candidates for this project will be supporting clients with Credit cards in a fast-paced environment. This client will be providing on the job training as well as support.

Duties:
* Develops understanding of and defines client products and services through information gathering sessions to determine how client systems must be established to meet client needs
* Completes product workflow documents summarizing all processing requirements and determines key challenges in converting customer to client systems
* Through data analysis, product mapping and interviews, gathers forms and data files from customer and assesses requirements for software utilization and discusses any software customization requirements with programming team
* Creates data maps and transaction workflow documents showing exactly how every field of information will be converted; The data mapping forms the technical specification for the conversion and, in some cases, may generate code
* Shares data maps with programmers, clients, and others as appropriate to ensure successful conversion; Refines mapping through iterative validation
* As part of the conversion process, tests customized software against customer specific needs, shares with customer reports and application specific data that reflects how conversion data will be processed; Reviews conversion results (reports, balancing, data load, software changes) with client to refine and confirm requirements; Obtains formal customer acceptance of results

REQUIREMENTS:
* Bachelor's degree in Business or related field or the equivalent combination of education, training, and work experience
* Previous Credit card experience strongly preferred for this role such as processing or operations
* Experience managing Credit card portfolios for financial institutions (banks, credit unions, resellers)
* Experience consulting and assisting clients through a platform migration
* Able to perform routine calls with clients providing guidance and support on the TBS to P1C migration
* Able to support questions on the new credit platform to include user interface, reports, operations, and supporting products
* Able to coordinate with the internal project team to receive and deliver information to their clients
* Strong communication skills with attention to detail and the ability to manage tasks at various levels of completion are a must
* Credit industry experience is highly preferred
* Proficiency with Microsoft Office Suite is required

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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