SNI has teamed with a valued client on a search for an IT Support Specialist. The IT Support Specialist will be responsible of technical support, solutions based implementation and IT Troubleshooting.
Key Responsibilities include:
* The IT Support Specialist will be responsible for offering Tier One Support for a wide variety of clients.
* The IT Support Specialist will be responsible for traveling between a variety of locations in an attempt to offer high levels of IT Support.
* The IT Support Specialist will offer troubleshooting for software issues and escalate top level IT Support issues.
* The IT Support Specialist will work to develop training systems and be responsible for serving as a lead for documentation.
* The IT Support Specialist should have a minimum of 3 years of IT experience along with strong experience in networking and SaaS applications.
Compensation and Benefits:The compensation for this position starts in the range of $36/hr. Insurance, and other benefit options that are offered include:
- Medical, Dental and Vision
- Disability Insurance
- Supplemental Life Insurance
- Health Savings Account (HSA)
- Fixed Indemnity Plans
- Voluntary Benefits
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