Cloud and Things
Cloud and Things

Business Analyst

Hybrid in Albany, NY, US • Posted 13 hours ago • Updated 13 hours ago
Full Time
Hybrid
Depends on Experience
Fitment

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Summary

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government''s most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.



*This is an exempt position. Salary commensurate with experience*



Job Title: Business Analyst
Location: 40 North Pearl, Albany, NY (Hybrid)
Duration: 7 Months (with potential for extension)
Start Date: September 7, 2026
Hourly Rate: W2 $58-$68/hour
Application Deadline: July 29, 2026


Overview:

We are seeking a Business Analyst who will support our NYS client’s Integrated Eligibility System modernization initiatives. The Business Analyst will collaborate with subject matter experts and business and technical teams to gather and analyze requirements, document business processes and system needs, and recommend improvements that align solutions with organizational goals and project objectives. This role requires experience supporting complex Health and Human Services programs and stakeholder-driven technology delivery.


Duties:
  • Collaborate with subject matter experts, business stakeholders, and technical teams to gather, analyze, document, and validate business and system requirements.
  • Conduct requirements-gathering sessions and translate stakeholder needs, business rules, and operational objectives into clear functional requirements.
  • Analyze current business processes, identify gaps and improvement opportunities, and recommend process and technology solutions that align with project goals.
  • Document business processes, system requirements, functional specifications, process flows, user stories, wireframes, and related project artifacts using established templates and tools.
  • Support Integrated Eligibility System workstreams, including Child Support within a Health and Human Services environment.
  • Identify, document, and validate requirements that support continuous integration and deployment activities.
  • Evaluate elicited requirements and prepare recommendations or proposals for best-fit technology solutions.
  • Coordinate with other Business Analysts and cross-functional project teams to ensure requirements are complete, consistent, traceable, and aligned across stakeholders.
  • Participate in stakeholder reviews, resolve requirement questions, and support validation of proposed solutions throughout the project lifecycle.
  • Perform other duties as assigned.

Mandatory Qualifications:
  • Between 4 and 7 years of experience as a Business Analyst.
  • Between 4 and 7 years of client-focused business and requirements analysis experience and documentation, including working on a team of Business Analysts, conducting requirements-gathering sessions, analyzing gathered requirements, identifying, documenting, and validating system requirements for continuous integration and deployment, and preparing proposals for best-fit technology based on elicited requirements.
  • Minimum of 2 years of experience working in an Integrated Eligibility System program across various workstreams, including Child Support, in a Health and Human Services setting.
  • Between 4 and 7 years of experience identifying, documenting, and validating system requirements across multiple agencies, including modernization work extracting and documenting legacy system logic and business rules with a focus on the Human Services Child Support domain.
  • Between 4 and 7 years of experience conducting business process analysis and optimization, documenting As-Is processes, and proposing To-Be web-based, client-facing applications.
  • Between 4 and 7 years of experience creating requirements documentation, including process flows, user stories, wireframes, and specifications, while adhering to pre-established templates within a requirements management tool such as Blueprint.




Ready to make a difference?


We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects.



Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. 

AI-Assisted Resume Evaluation Notice
Cloud and Things – Talent Management

Notice to Candidates
Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness.  All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used
Our AI tools assist by:
  • Analyzing resumes against job requirements
  • Supporting our recruiters in candidate data evaluation
  • Ensuring consistent review standards across all applications
  • Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.
     
Your Data and Privacy

Cloud and Things Data Handling:
  • Your information is processed securely and used exclusively for recruitment purposes
  • Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
  • You may opt out of long-term ATS storage by emailing your name  and your request to opt out of storing your resume in the ATS to:
  • All personal information is handled confidentially in accordance with our privacy policy

AI Tool Data Processing:
  • AI processing data is retained for a maximum of 90 days, after which it is deleted
  • All data sent to AI tools is encrypted in transit and at rest
  • AI tools comply with applicable privacy laws including GDPR and CCPA
  • Personal data is anonymized or minimized wherever possible during AI processing

Your Participation
By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91116955
  • Position Id: 9378
  • Posted 13 hours ago
Contact the job poster
Dylan Carroza

Dylan Carroza

Senior Technical Recruiter @ Cloud and Things
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