IT Support Technician | Spokane, WA (Locals) - Only W2 | (GC)/(USC)

Remote • Posted 1 hour ago • Updated 1 hour ago
Part Time
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Access Control
  • Computer Hardware
  • Dragon NaturallySpeaking
  • Email Security
  • Backup Administration
  • Communication
  • CompTIA
  • Backup
  • DNS
  • Endpoint Protection
  • GC
  • Hosting
  • Inventory
  • Management
  • Microsoft
  • Network
  • Network+
  • Microsoft Windows
  • Migration
  • Multi-factor Authentication
  • Microsoft Exchange
  • Microsoft Office
  • Microsoft SharePoint
  • OS X
  • Onboarding
  • PASS
  • Password Management
  • Public Sector
  • SPF
  • Security+
  • Technical Support

Summary

Job Title: IT Support Specialist – Part-Time Contract
Location: Spokane, WA – Must live within approximately 30 minutes of Hillyard
Work Mode: Mostly Remote; Onsite as needed

Key Responsibilities:

  • Provide remote and onsite IT support for hardware, software, network, and account issues.
  • Support both Windows PCs and Mac systems.
  • Manage Microsoft 365 users, licenses, Teams, SharePoint, OneDrive, and Exchange Online.
  • Handle staff onboarding/offboarding, accounts, devices, and permissions.
  • Support website/domain migration from GoDaddy or similar providers.
  • Manage DNS changes and email records including MX, SPF, DKIM, and DMARC.
  • Implement endpoint security, email security, backups, MFA, password management, and access controls.
  • Maintain hardware, software, license, and account inventory.
  • Document IT activities and provide support to non-technical staff.

Required Qualifications:

  • 3+ years of IT support experience with small businesses, nonprofits, or public-sector organizations.
  • Hands-on Microsoft 365 administration experience.
  • Experience with at least one domain/website hosting migration involving DNS and email records.
  • Experience with endpoint security, email security, and backup solutions.
  • Comfortable supporting both Windows and macOS.
  • Strong communication skills with non-technical users.
  • Must be available by phone/email during business hours for urgent issues.
  • Ability to pass a background check.
  • 2–3 professional IT support references required.

Preferred:

  • Public-sector/Washington agency experience.
  • GoDaddy, Cloudflare, or similar registrar/DNS experience.
  • Microsoft Defender, Intune, 1Password, or Bitwarden.
  • CompTIA A+, Network+, Security+, or Microsoft 365 Administrator (MS-102).
  • Existing small IT practice with a WA business license.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90718572
  • Position Id: 9107235
  • Posted 1 hour ago
Contact the job poster
Rahul Basineni

Rahul Basineni

Team Lead @ ISite Technologies Inc
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