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AWS Solution Architect Seattle - WA - Washington

Seattle, WA, US • Posted 6 hours ago • Updated 6 hours ago

Contract W2

Contract Corp To Corp

12 Months

On-site

$55 - $55/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

Amazon Connect
AWS

Summary

Role: Network Voice (UCC) Amazon Connect Solution Architect

Location: Seattle, WA Onsite

Experience: 15+ Years

Job Summary

Seeking a senior Amazon Connect Solution Architect to design and lead enterprise contact center solutions, working closely with business, product, and engineering teams.

Responsibilities

Design scalable, secure, and highly available Amazon Connect solutions.

Define contact center architecture, IVR, routing, self-service, and customer journey strategies.

Integrate Amazon Connect with AWS services and enterprise APIs.

Lead architecture reviews, modernization, migration, and transformation initiatives.

Ensure solutions follow AWS security, governance, and architectural best practices.

Provide technical leadership throughout implementation and delivery.

Evaluate emerging technologies and recommend innovative solutions.

Create architecture documentation, standards, roadmaps, and executive presentations.

Required Skills

Amazon Connect AWS Architecture AWS Lambda Amazon Lex Connect Flows Contact Lens IVR API Integrations Contact CenterUCC Solution Architecture Cloud Architecture

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90911958
Position Id: 9079323
Posted 6 hours ago

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Seattle, Washington

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Today

Title:Amazon Connect - Solution Architect Location: Seattle,WA Core expertise : High-level strategic design, scalability planning, and security governance of the enterprise cloud telephony ecosystem Responsibility : Define end-to-end cloud contact center topology for high availability and disaster recovery. Map out integrations with ERPs, enterprise data lakes, and AI/ML services (Amazon Lex). Ensure architecture compliance with regulatory frameworks (GDPR, HIPAA, PCI-DSS). Lead complex legacy-t

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Role :- Network Voice (UCC Tools): Amazon Connect - "Techno Functional Expert" Location :- Seattle, WA(Onsite) Note: Client is not willing to sponsor any visa. Job Description :- Define and drive Amazon Connect architecture, strategy, integrations, and platform modernization initiatives to achieve business and customer experience objectives. 12+ yrs of Experience Required Serve as the primary functional and technical SME for Amazon Connect platform operations. Define platform strategy, enhanc

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Network Voice (UCC Tools): Amazon Connect - "Techno Functional Expert"

Seattle, Washington

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Yesterday

Role :-Network Voice (UCC Tools): Amazon Connect - "Techno Functional Expert" Location :-Seattle, WA(Onsite) Job Description :- Define and drive Amazon Connect architecture, strategy, integrations, and platform modernization initiatives to achieve business and customer experience objectives. 12+ yrs of Experience Required Serve as the primary functional and technical SME for Amazon Connect platform operations. Define platform strategy, enhancements, and business-aligned transformation initiativ

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Amazon Connect - Techno Functional Expert _ Seattle, WA(Onsite)

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Role Name : Amazon Connect - Techno Functional Expert Location: Seattle, WA Core expertise :Bridging the gap between corporate business needs and cloud-engineering capabilities to ensure technical solutions drive operational value Responsibility : Translate high-level business goals and customer workflows into technical user stories. Analyze customer service processes and recommend native features to streamline workflows. Define testing strategies and lead User Acceptance Testing (UAT). Design c

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Contract, Third Party

Depends on Experience

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