PROGRAM MANAGER

ROLE: PROGRAM MANAGER – CLOUD MIGRATION

LOCATION: JACKSONVILLE, FL (PREFERRED – ONSITE)
ALTERNATE: Remote / Hybrid (US)
EXPERIENCE: 17–19 years
DOMAIN: Healthcare (Mandatory)

Role Overview

·       We are looking for a senior Program Manager to support an enterprise-scale cloud migration program in the Healthcare domain. The program is client-driven end to end, and this role acts as a strategic execution partner, ensuring alignment, structure, governance, and delivery effectiveness for an assigned delivery team.

·       The Program Manager will not own the overall program, but will play a critical role in:

·       To Lead and coordinate 10+ member delivery team

·       Align execution with client’s program plan

·       Provide program tracking, governance, and active communication

·       Support internal leadership with visibility into the program progress and future opportunities

·       A strong technical background earlier in the career is a plus, though hands-on technical execution is not required.

Key Responsibilities

·       Program Coordination & Execution Support

·       Work closely with the client’s program leadership, who drive end‑to‑end execution.

·       Clearly understand program goals, scope, timelines, and expectations defined by the client.

·       Translate client execution plans into actionable tasks and milestones for the delivery team.

·       Ensure alignment between client expectations and delivery outcomes.

·       Proactively identify risks, dependencies, gaps, and escalate as needed.

Team Leadership & Delivery Management

·       Lead and manage a delivery team of 10+ members.

·       Conduct daily stand‑up meetings to review progress, identify blockers, and drive resolutions.

·       Ensure team members have clarity on priorities, deliverables, and timelines.

·       Create a high-performing execution environment through strong leadership and coordination.

Program Tracking, Governance & Reporting

·       Track program progress, dependencies, milestones, and risks through structured tracking mechanisms.

·       Partner closely with an Offshore Program Manager for:

·       Governance alignment

·       Internal tracking

·       Status consolidation

·       Conduct weekly status calls with the client to provide:

·       Progress updates

·       Risk and mitigation status

·       Dependency tracking

·       Delivery highlights and concerns

·       Ensure all reporting aligns with the client’s governance and communication standards.

Internal Leadership Communication & Strategic Alignment

·       Provide regular updates to internal leadership on:

o   Program progress

o   Client expectations

o   Risks and constraints

o   Delivery posture

o   Act as a bridge between client execution and internal leadership teams.

·       Proactively identify areas of additional support that could benefit client, based on:

o   Current program activities

o   Emerging challenges

o   Future roadmap and planned initiatives

o   Clearly articulate potential future engagement or support opportunities and ensure leadership is aligned and informed.

o   Maintain strong internal communication to ensure readiness for future phases or expansions of work.

Healthcare & Compliance Awareness

·       Operate within regulated healthcare environments and with awareness of:

·       PHI handling

·       Data privacy requirements

·       Healthcare compliance expectations (e.g., HIPAA)

·       Ensure delivery activities align with healthcare governance and compliance norms defined by the client.

Required Qualifications

·       17–19 years of overall experience, with extensive experience in Program Management.

·       Mandatory: Experience in leading enterprise-level cloud migration programs.

·       Mandatory: Strong Healthcare domain experience (payer, provider, or healthcare analytics).

·       Proven experience operating within a client-led execution model.

·       Experience coordinating delivery across distributed and offshore teams.

·       Strong stakeholder management, communication, and reporting skills.

·       Proven ability to manage complexity without owning full program accountability.

Preferred Qualifications

·       Prior technical background (engineering, architecture, data, or infrastructure).

·       Experience with large-scale data platform or cloud modernization initiatives.

·       Experience working in hybrid or remote delivery models with US-based clients.

·       Program management certifications such as PMP or PgMP (optional).

Success Factors for This Role

·       Strong execution mindset with the ability to enable delivery without owning the program.

·       Excellent alignment skills—ensuring delivery teams execute exactly as per client expectations.

·       Proactive risk identification and dependency management.

·       Clear, structured, and confident communication with both client and internal leadership.

·       Ability to identify future needs and position the team to support upcoming client initiatives.

·       Comfort working in complex, regulated healthcare environments.