Help Desk Technician

Scarsdale, NY, US • Posted 1 day ago • Updated 1 day ago
Contract W2
3 Months
No Travel Required
On-site
$25 - $28/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Active Directory
  • Computer Networking
  • Microsoft Windows
  • Network Support
  • Technical Support

Summary

**Not accepting 3rd party candidates**

 

Job Title: Help Desk Technician

Location: 5 days on-site in Scarsdale, NY

Duration: Initial contract through end of the year with strong likelihood to extend or convert Full-Time

 

Supporting Technologies:

  • Windows environment (some of team uses Mac); M365 & Google
  • Mobile device management – Intune
  • Networking - ISP modems, SonicWall firewalls, PoE switches, wireless access points
  • Remote support - Dameware and RDP
  • Active Directory and MFA
  • Zebra scanners/tablets, thin clients, and security camera systems

 

Required Skills:

  • Previous hands-on IT support experience; corporate/service desk experience is ideal but strong hands-on experience from Geek Squad, Micro Center, or a technical internship could also work
  • Solid understanding of basic networking concepts
  • Must understand ping tests, traceroute, IP configuration, and basic connectivity troubleshooting
  • Comfortable troubleshooting ISP and store-network connectivity issues
  • Experience supporting wireless access points, firewalls, printers, and other network-connected devices
  • Comfortable navigating firewall and wireless access point configurations
  • Basic Windows and Active Directory support experience
  • Does not need deep systems administration or Entra experience; role is more heavily focused on end-user and store/network support
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10410688
  • Position Id: 9102073
  • Posted 1 day ago
Contact the job poster
Kyle Rogers

Kyle Rogers

Recruiter @ SeaGlass IT
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