About US
At Texnere, we are committed to helping businesses find the right talent at the right time through the right approach. Our 360° talent solutions seamlessly integrate flexible hiring models—Flexible Staffing, Team Leasing, Synergizing Agenting AI, and Managed Services—with deep industry expertise across IT, BPM, Sales & Marketing, and more. We understand that every organization is unique, operating within specific sectors and organizational ‘vectors’ that present distinct challenges and opportunities. Whether you''''''''re a healthcare startup looking to innovate or a global captive center (GCC) in the tech space, Texnere provides specialized talent solutions tailored to your precise needs.
Key Responsibilities
• Diagnose and troubleshoot server issues to identify and isolate root causes in coordination with remote network and systems administrators.
• Coordinate procurement of replacement components, install parts, and manage return shipment of defective hardware to respective vendors (RMA process).
• Perform server firmware upgrades to ensure systems are running on the latest approved versions.
• Configure server IP addresses and default access credentials in accordance with standard operating procedures.
• Collaborate with network administrators to resolve server-related issues, including cable replacement or re-routing, optics replacement on server and switch ports, and installation of upgraded hardware components.
• Temporarily rack, stack, and cable servers or switches to enable remote access by network administrators for configuration and validation activities.
• Provide hands-on support to network administrators for ad hoc requests involving servers or network switches.
• Perform cabling of server and network devices in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness.
• Conduct physical inspections and audits of servers, components, and consumables to ensure equipment inventory accuracy.
Qualifications & Requirements
• 3-5 years of hands-on experience in data center operations, server hardware troubleshooting, and maintenance.
• Strong knowledge of server hardware platforms (e.g., Dell, HP, Supermicro) including component-level diagnosis and replacement.
• Experience with firmware upgrade procedures and BIOS/BMC configuration.
• Familiarity with IP networking fundamentals, including IP addressing, subnetting, and basic switch/router configuration.
• Experience with structured cabling standards and best practices in data center environments.
• Ability to read and interpret wiring diagrams, rack elevation drawings, and network topology maps.
• Strong communication skills with the ability to coordinate effectively with remote teams.
• Ability to lift and move equipment up to 50 lbs and work in a data center environment (raised floors, controlled temperature).
• Relevant certifications preferred: CompTIA Server+, CompTIA Network+, or equivalent.
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