Service Desk Analyst (French language)

Technical Support (Network Operations / NOC) / Associate Network Engineer Location: Cary, NC Hybrid 3 days onsite in a week (Tue, Wed, Thurs) and 2 days WFH - (Mon and Fri). Note: Position requires eligibility for Public Trust clearance. Be part of a 24/7/365 operation support. Responsibilities - Serve as the frontline expert for incoming customer service calls, performing in-depth diagnostics and troubleshooting of technical issues - Escalate critical issues to management or speciali

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

HCL Technologies Limited HCLTech is looking for a highly talented and self- motivated Clinical Support Service Desk (L1) to join it in advancing the technological world through innovation and creativity. Provides front line and escalation support for clinical and patient facing systems used by healthcare staff. Acts as the primary point of contact for clinicians and clinical operations teams, ensuring timely incident handling, accurate triage, and coordinated resolution to minimize disruption t