Freshservice IT Tools Developer / Administrator @ Edison,NJ (Remote)

Hybrid in Edison, NJ, US • Posted 9 hours ago • Updated 8 hours ago
Contract W2
12 Months
75% Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Freshservice
  • Freshworks
  • ITSM
  • ITIL

Summary

Role: Freshservice IT Tools Developer / Administrator
Location: Edison, NJ (Remote)

Freshservice/Freshworks certifications.
ITIL Foundation certification.
Experience implementing or migrating Freshservice in an enterprise environment.
Experience with CMDB architecture and IT asset management.
Experience migrating from platforms such as ServiceNow, Jira Service Management, BMC, or ManageEngine.
Experience with identity management, SSO, SCIM, and automated user provisioning.
Familiarity with DevOps practices, source control, testing, and structured release management.
Experience using AI and automation capabilities within IT service-management environments.
 
Key Technical Skills
Primary: Freshservice Administration | Freshservice Workflow Automator | ITSM | ITIL | Service Catalog | Incident Management | Change Management | Problem Management | Asset Management | CMDB
Development / Integration: REST API | Webhooks | JSON | OAuth | PowerShell | Python | JavaScript
Microsoft Ecosystem: Azure | Microsoft Entra ID | Microsoft 365 | Teams | Power Automate
Operational: SLA Management | Reporting & Dashboards | Automation | Integration Troubleshooting | Documentation | Release Management
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10421739
  • Position Id: 9069503
  • Posted 9 hours ago
Contact the job poster
NK

Naresh K

Recruiter @ Hermitage Info Tech, LLC.
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