Overview
Seeking an experienced contract professional to support a high-volume U.S. import duty correction, protest, and recovery initiative. This role will focus on administering, tracking, and reporting on duty refunds and post-entry filings with U.S. Customs and Border Protection (CBP), as well as supporting Sales and accounting with corresponding commercial settlements with customers. This position requires advanced data analysis skills and the ability to work independently in a results-oriented environment. The role will make extensive use of Excel, Power BI, and the U.S. Customs ACE system.
Scope of Work / Key Responsibilities
Import Duty Corrections & Recoveries
· Support/oversee customs brokers in high-volume post-entry duty corrections, including Post Summary Corrections (PSCs), protests, and refund claims.
· Track, reconcile, and report on import duty payments, post-summary corrections, protests, recoveries and aging settlements with CBP.
· Monitor CBP status updates, liquidation timelines, and refund postings.
· Investigate and resolve discrepancies between CBP data and internal financial records or customer provided data.
CBP ACE System Utilization
· Conduct research and utilize reporting within the CBP ACE portal to summarize and/or validate timely corrections, liquidations, protests and payments executed to PASA.
· Support issue resolution with customs brokers related to filings, corrections, and documentation.
· Work with PASA’s customs specialists and brokers to ensure data accuracy and reconciled reporting between CBP ACE portal, customs brokers, customers and internal accounting personnel.
Data Analysis & Reporting Deliverables
· Utilize and refresh Excel or Power BI dashboards providing visibility into duty recovery pipeline and aging, approved vs. denied claims, realized recoveries and customer reimbursements.
· Perform trend and root-cause analysis to identify systemic duty issues.
Communication & Stakeholder Interaction
· Provide clear, concise updates to Trade Compliance, Finance, and Commercial stakeholders.
· Prepare summary reports and presentations for leadership review.
· Support audits, internal reviews, and documentation requests related to duty recovery activity.
Required Contract Qualifications
· Familiarity or functional preferred experience in:
o U.S. trade compliance
o Customs brokerage or post-entry operations
o Import duty recovery or protest administration
· Hands-on experience with CBP ACE system preferred but not mandatory to start
· Working knowledge of:
o Post Summary Corrections (PSC)
o Protests and liquidation processes
· Excel proficiency (Power Query, pivots, complex formulas)
· Power BI experience (dashboard creation, reporting )
· Proven ability to manage large data volumes with accuracy
· Strong written and verbal communication skills
Preferred Contract Experience
· Experience supporting high-volume importers or multi-entity environments
· Familiarity with Section 301/232/IEEPA tariffs, exclusions, or refunds
· Prior background in one or more: finance, accounting, audit, customs compliance, data analytics.
· U.S. Customs License and/or data analytics for Customs Compliance operations
Contractor Profile & Expectations
· Self-directed with minimal onboarding required
· Comfortable operating in a defined, time-limited engagement
· Strong analytical judgment and attention to detail
· Ability to translate complex customs data into clear financial insights
Contract Deliverables (Illustrative)
· Centralized duty recovery tracking and reporting framework
· Power BI or Excel dashboards for leadership and Finance
· Accurate reconciliation of CBP refunds to internal accounting reserves and OEM customer debits.
· Support schedules for customer settlements and accounting tie-offs to CBP refunds and OEM customer debits