Apply Now

Digital Product Manager (CRM / Merchant Services)

Chandler, AZ, US • Posted 4 days ago • Updated 52 minutes ago

Contract W2

On-site

USD0 - USD0

Strategic Staffing Solutions

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

Digital
Product
Manager
CRM
Merchant
Services

Summary

Digital Product Manager (CRM / Merchant Services)

Charlotte, NC (Hybrid)
? Contract: 24 Months (Potential Conversion)

Overview

We are seeking an experienced Digital Product Manager to support a CRM-based relationship platform used to deliver merchant services and business banking capabilities. This role will focus on building new features for onboarding and supporting merchant customers, while enhancing existing CRM functionality used across multiple business lines.

This is a highly collaborative role requiring strong product ownership, stakeholder engagement, and Agile delivery leadership.

Key Responsibilities

Own product delivery for a CRM (Salesforce-based) platform supporting merchant services and business banking
Lead a Scrum team to design, build, and enhance platform capabilities
Partner with business stakeholders (LOB teams) to gather requirements and prioritize features
Define and manage product roadmap, balancing new capabilities with enhancements
Drive alignment across teams to ensure reuse of CRM functionality and avoid duplication
Act as a consultative partner to stakeholders, providing recommendations and product direction
Gather feedback from end users (bankers, merchant-facing teams) to improve solutions
Ensure delivery of high-quality, user-focused product outcomes

Required Qualifications

5 6+ years of experience in product management or product ownership
Experience working with CRM platforms (Salesforce strongly preferred)
Background in business banking, merchant services, or payments
Proven experience leading Agile/Scrum teams
Strong stakeholder management and communication skills
Ability to prioritize and manage competing business needs

Preferred Qualifications

Hands-on experience with Salesforce CRM
Experience working directly with bankers or merchant-facing teams
Background in financial services environments
Experience supporting multi-team or enterprise CRM platforms

Work Environment

Hybrid work model (Charlotte-based)
Cross-functional, collaborative product team
High-visibility role supporting core business platforms

Additional Notes

This is a product-focused role (not project management)
Strong relationship-building and consultative skills are key
Candidates must be authorized to work in the U.S. without sponsorship

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: sssmi
Position Id: JOB-245748
Posted 4 days ago

Company Info

About Strategic Staffing Solutions

Strategic Staffing Solutions (S³) is a woman-owned, global IT consulting and business services corporation that delivers staff augmentation, managed services, total workforce management programs and direct hire recruiting with industry expertise in financial services, energy and utilities, oil, healthcare and insurance, telecommunications and retail distribution. S³’s Consultants are placed with Customers through the U.S., Europe and the Americas. Founded in Detroit, MI in 1990, S³ has reported consistent growth and profit every year and carries zero debt.

S3 Diversity Statistics
S3 has a 50/50 split among male/female employees; 60% of S3 employees identify as non-white; S3 s leadership team are 50% women; S3 currently employs 73% military veterans, military spouses and military affiliates.

Staffing Industry Analysts CCWP Charter Partner
S3 is the only charter partner for Staffing Industry Analysts Certified Contingent Workforce Professional (CCWP) program- a one-of-a-kind accreditation program designed for all professionals managing corporate contingent staffing.

Go to company profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Product Analyst(Payments)

Charlotte, North Carolina

•

Today

Strategic Staffing Solutions is currently looking for a Product Analyst (Payments) for a W2 contract opportunity with one of our largest clients! This is a W2 contract opportunity, and the candidates should be willing to work on our W2 ONLY, NO C2C. Product Analyst (Payments) Location: Charlotte, NC/West Des Moines, IA Type: W2 Contract Work Schedule: Onsite-Hybrid Schedule: 3 days in office Intended 24-month engagement:Potential for conversion to FTE based on performance, business need, and

Easy Apply

Contract

USD0 - USD0

Product Owner

Charlotte, North Carolina

•

Today

Strategic Staffing Solutions is currently looking for a Product Owner, a W-2 contract opportunity, for one of its clients!! Product Owner - Outage Data & Reporting Modernization Locations: Charlotte, NC Type: W-2 Contract Initial assignment: 18 months, with strong potential to extend/convert Schedule: Hybrid Location: Prefer Charlotte, NC area. In order to convert, the candidate would need to be local to corporate locations, including Raleigh, NC; Charlotte, NC; St. Petersburg, FL; Cincinnati,

Easy Apply

Contract

USD0 - USD0

Senior Project Manager - Contact Center Modernization (PM5)

Charlotte, North Carolina

•

Today

Senior Project Manager Contact Center Modernization (PM5) Charlotte, NC (Hybrid 3 Days Onsite)? Contract: 9 Months (Potential Extension/Conversion) Overview We are seeking a highly experienced Senior Project Manager (PM5) to lead large-scale, wave-based migrations within a high-visibility Contact Center Modernization Program. This multi-year initiative focuses on consolidating legacy systems and transitioning customer-facing operations to a modern cloud-based platform. This role requires a strat

Easy Apply

Contract

USD0 - USD0

Search all similar jobs