W2 Role :- Enterprise Architect

POSITION

Enterprise Architect

LOCATION

Remote

8am to 5pm CST

DURATION

12+ month CTH

INTERVIEW TYPE

Video

Feedback from one interview as well:

I don''t think this is the right candidate for us. He didn''t seem to have experience outside of sales force and inside he was no-code/low-code customization was not really in his wheelhouse. He also couldn''t answer some basic architecture questions like the difference between a SOAP and REST api and what would be a basic flow for GTM from Lead to Cash.

VISA RESTRICTIONS

REQUIRED SKILLS

KEY RESPONSIBILITIES

1.  Enterprise Architecture Strategy & Governance

•     Define and own the multi-year North Star enterprise architecture roadmap for Colibri’s GTM platform ecosystem, spanning CRM, integration, data, commerce, marketing, and cloud infrastructure.

•     Establish and chair the Architecture Review Board (ARB); govern architectural decisions, technical standards, and guardrails across all business units and brands.

•     Develop reusable reference architectures, patterns, and platform blueprints that apply consistently across Colibri’s portfolio.

•     Translate executive vision and business strategy into executable, multi-year platform roadmaps — maintaining the balance between velocity and architectural integrity.

•     Apply enterprise architecture frameworks (TOGAF, Zachman, or equivalent) pragmatically to shape governance without becoming a bottleneck to delivery.

2.  Salesforce Platform Architecture

•     Serve as the technical authority for the full Salesforce ecosystem: Sales Cloud, Service Cloud, Commerce Cloud (B2C/B2B), Marketing Cloud, Data Cloud, and Agentforce.

•     Architect complex cross-cloud solutions including lead-to-revenue, order-to-cash, case-to-resolution, identity resolution, and consent and preference management.

•     Own Salesforce org strategy, data model design, security and sharing architecture, and multi-org governance.

•     Lead technical design reviews and code reviews; establish Salesforce development standards covering Apex, LWC, Flow, OmniStudio, APIs, and managed packages.

•     Drive technical debt remediation, platform health reviews, and continuous architectural improvement across all Salesforce clouds.

3.  Enterprise Integration & API Strategy

•     Design and govern the enterprise integration architecture using Boomi (preferred), MuleSoft, or a comparable iPaaS platform at scale.

•     Establish API-first and event-driven integration standards: API design, versioning, lifecycle management, error handling, observability, and rate limiting.

•     Define reusable integration patterns (pub/sub, CDC, REST/SOAP, ETL/ELT, streaming) and a shared middleware services layer consumed across clouds and applications.

•     Integrate Salesforce with ERP, LMS, fintech, payments, data warehouses (Snowflake, Databricks), and third-party SaaS platforms.

•     Own the integration governance model: connectors library, API catalog, developer portal, and runtime monitoring strategy.

4.  SaaS Platform Architecture, Scalability & Resilience

•     Evaluate, rationalize, and govern the broader SaaS platform portfolio — ensuring every tool earns its place in the ecosystem and integrates cleanly with the rest.

•     Design for scalability, high availability, and multi-tenancy across all SaaS platforms supporting Colibri’s growth trajectory.

•     Define archiving strategy, data retention policies, and backup and restore frameworks across the full platform ecosystem.

•     Establish observability and platform health standards: monitoring, alerting, SLA definitions, incident response playbooks, and capacity planning.

•     Lead vendor evaluation and selection for new platforms, assessing architectural fit, total cost of ownership, and strategic alignment.

5.  Security, Compliance & Identity Architecture

•     Own the enterprise security architecture across the GTM platform stack: identity and access management, SSO/SAML/OAuth, RBAC, data encryption, and zero-trust principles.

•     Define security standards for API authentication, data-in-transit and data-at-rest protection, secrets management, and vulnerability management.

•     Ensure compliance with relevant frameworks and regulations (SOC 2, GDPR, FERPA, CCPA, or applicable industry standards) through architectural controls embedded in the platform.

•     Partner with InfoSec and Legal to conduct threat modeling, risk assessments, and security reviews for new platforms and integrations.

•     Define and enforce data privacy architecture: consent management, PII handling, data lineage, and right-to-erasure workflows.

6.  DevOps, Release Engineering & Testing Architecture

•     Establish CI/CD pipelines, source control strategy, sandbox governance, and release management practices for the Salesforce ecosystem and the broader platform stack.

•     Define a comprehensive testing architecture: unit, integration, regression, performance/load testing, and end-to-end environment management.

•     Drive DevOps maturity: infrastructure-as-code, automated deployments, feature flagging, blue-green deployments, and rollback strategies.

•     Govern release planning cadences, change advisory processes, and production deployment standards across all platforms.

•     Own tooling strategy for DevOps and release engineering (GitHub, Flosum, Copado, or equivalent); ensure tooling scales with team and platform growth.

7.  AI, Emerging Technology & Innovation

•     Champion the adoption of AI and automation across the GTM platform: Einstein AI, Agentforce, GenAI-powered copilots, and predictive analytics.

•     Identify, evaluate, and pilot AI use cases including intelligent service automation, lead scoring, personalized learning journeys, dynamic content generation, and next-best-action decisioning.

•     Embed AI tools into the engineering workflow — from code generation and documentation to testing, incident response, and architectural analysis.

•     Foster a 10X engineering culture: challenge teams to find exponential levers, automate aggressively, and deliver outsized value with focused effort.

•     Stay ahead of the curve on emerging technologies (agentic AI, multi-modal models, vector databases, streaming platforms) and translate them into actionable roadmaps for Colibri.

8.  Leadership & Cross-Functional Partnership

•     Mentor and develop Salesforce architects, solution architects, and senior engineers — building a culture of architectural excellence and continuous learning.

•     Serve as the senior technical advisor and escalation point for complex platform decisions, production incidents, and strategic vendor negotiations.

•     Communicate architectural strategy, roadmaps, and trade-offs clearly to both C-suite leadership and engineering teams.

•     Partner with Product, Engineering, Marketing, Sales, Finance, and Operations to ensure architectural decisions enable business outcomes.

•     Build strong relationships with Salesforce, Boomi, AWS, Snowflake, and other strategic vendor partners; influence product roadmaps and leverage early access to new capabilities.

QUALIFICATIONS & EXPERIENCE

Required

•     12+ years in enterprise software architecture, with at least 7 years as a Salesforce Technical Architect.

•     Demonstrated track record as a full-scope Enterprise Architect — owning architecture across application, integration, data, security, and infrastructure domains simultaneously.

•     Deep, hands-on Salesforce platform expertise: Apex, LWC, Flow, OmniStudio, Platform Events, Data Cloud, and the Salesforce security and sharing model.

•     Proven experience across multiple Salesforce clouds: Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, and Data Cloud.

•     Hands-on experience designing and governing enterprise integrations using Boomi, MuleSoft, or a comparable iPaaS platform at scale.

•     Strong experience with API management, event-driven architecture, Change Data Capture, and streaming integration patterns.

•     Experience designing scalability, high-availability, and disaster recovery architectures for SaaS platform ecosystems.

•     Solid understanding of at least one major cloud platform (AWS, Azure, or Google Cloud Platform) and how it underpins SaaS resilience, scalability, and security.

•     Experience defining DevOps, CI/CD, and release management practices for Salesforce and enterprise SaaS platforms.

•     Familiarity with enterprise data platforms (Snowflake, Databricks) and modern data architecture patterns (lakehouse, data mesh, data fabric).

•     Proven ability to lead architecture governance: establishing standards, running ARBs, and influencing technical direction across multiple teams and business units.

•     Excited about and actively using AI tools — including AI code assistants, GenAI models, and automation platforms — as a core part of your architectural practice.

Preferred

•     Salesforce Certified Technical Architect (CTA) — or actively pursuing CTA.

•     Salesforce Application Architect and/or System Architect certification.

•     Cloud-specific Salesforce certifications (Sales, Service, Commerce, Marketing, Data Cloud, Integration Architect).

•     Boomi Architect, MuleSoft Integration Architect, or equivalent iPaaS certification.

•     Familiarity with TOGAF, Zachman, or a comparable enterprise architecture framework.

•     Experience in ed-tech, professional licensing, e-commerce, or other high-volume, regulated SaaS environments.

•     Experience implementing Salesforce Agentforce, Einstein AI, or comparable AI platform capabilities.

MINDSET & CORE COMPETENCIES

We are looking for more than a technically excellent architect. The right person brings a rare combination of vision, pragmatism, and relentless ambition.

•     10X Mindset — You don’t look for 10% improvements; you look for the architectural lever that unlocks 10x the value. You challenge assumptions, eliminate accidental complexity, and build platforms that scale far beyond today’s needs.

•     AI-Native — You are genuinely excited about AI, not as a trend but as a fundamental shift in how platforms are built and operated. You actively use AI tools in your own workflow and help your teams do the same.

•     Systems Thinker — You see the whole system, not just the components. You design for emergent behavior, failure modes, and long-term evolution, not just immediate requirements.

•     Bias for Simplicity — You believe the best architecture is the simplest one that solves the problem. You fight complexity at every turn and design for operability as much as capability.

•     Executive-Ready Communicator — You can explain a multi-year platform roadmap to a CFO and a database sharding strategy to a senior engineer, with equal clarity and conviction.

•     Builder & Mentor — You love building great things AND developing great people. You leave every team you work with better than you found it.

•     Commercially Aware — You understand that architecture must serve business outcomes. You think about TCO, time-to-market, and competitive advantage alongside technical elegance.

•     Customer-Obsessed — Every architectural decision ultimately exists to serve Colibri’s learners and customers. You keep that north star in view always.

PLATFORM ECOSYSTEM SCOPE

This role will own architecture across — but is not limited to — the following platform domains at Colibri: