It Support Specialist

Overview

Our client is seeking an IT Support Specialist to join their growing Information Technology team. Reporting directly to the IT Manager, this role is responsible for providing hands-on technical support to employees while maintaining systems, devices, and network connectivity across the organization.
This is an excellent opportunity for someone who enjoys troubleshooting, supporting end users, and gaining experience in an enterprise environment. There is strong potential for long-term growth as the IT team expands.
Required / Desired Qualifications

• Associate's degree in IT, Computer Science, or related field (or equivalent experience)
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• High attention to detail and commitment to quality support

Key Responsibilities

• Install, configure, and maintain computer hardware, software, and peripherals
• Set up and support workstations, monitors, printers, and scanners
• Provide technical support via in-person, phone, and remote tools
• Troubleshoot issues related to hardware, software, email, and network connectivity
• Support end users with Microsoft Office and other business applications
• Create and manage user accounts, passwords, and access permissions
• Assist with antivirus, endpoint protection, and software updates
• Connect users to network resources and provide basic system training
• Document support tickets, resolutions, and procedures
• Collaborate with the IT Manager and external vendors on IT projects
• Assist with purchasing and inventory of IT equipment
• Escalate complex issues when necessary
• Support IT initiatives across multiple locations
• Perform additional duties as assigned

Technical Environment

• Windows 11
• Microsoft Office 365
• Active Directory
• Microsoft Intune
• Windows Server environments
• Basic networking (TCP/IP, DNS, DHCP, Wi-Fi)
• Printer and peripheral support
• Antivirus and endpoint protection
• Mobile device support

Work Environment

• On-site role in a manufacturing facility
• Regular interaction with employees on the production floor
• Combination of desk work and hands-on support
• Occasional travel to other company locations (vehicle and travel accommodations provided)
• Steel toe boots and necessary equipment provided when needed

Why This Role is Open
The organization currently lacks dedicated on-site IT support, creating an opportunity for someone to make an immediate impact and help establish strong IT operations.
Job Type & Location
This is a Contract to Hire position based out of Tell City, IN.
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tell City,IN.
Application Deadline
This position is anticipated to close on Jun 18, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.