IT Support

TEKsystems is partnering with a local Oshkosh-area client seeking an IT Support Specialist.

Key Responsibilities

• Resolve assigned support tickets using strong troubleshooting and problem-solving skills
• Escalate complex issues and collaborate with other Support Specialists as needed
• Work closely with team members to ensure efficient issue resolution and knowledge sharing
• Partner with IT leadership to understand user needs, priorities, and support expectations
• Troubleshoot hardware, software, operating systems, and basic network issues
• Take ownership of tickets and drive them to resolution within defined SLAs
• Provide both onsite and remote support using standard tools and processes
• Document issues, root causes, and resolutions thoroughly and accurately
• Create and submit knowledge base articles to improve future support efficiency
• Assist with additional IT support tasks and projects as assigned
• Participate in on-call support during non-business hours when required

Required Skills & Experience

• 1+ year of enterprise IT support experience in a Windows / Office 365 environment
• Experience with PC imaging, break/fix support, and end-user troubleshooting
• Strong customer service, communication, and interpersonal skills

Nice to Have

• Experience supporting Windows and iOS devices in a large enterprise environment
• Knowledge of Windows 10/11, Office 365, Azure AD, Active Directory
• Familiarity with SCCM, including PXE booting and disk imaging
• Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, and VPNs

Job Type & Location
This is a Contract position based out of Oshkosh, WI.
Pay and Benefits
The pay range for this position is $22.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Oshkosh,WI.
Application Deadline
This position is anticipated to close on Apr 24, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.