Virtual Meeting Manager

Rockville, MD, US • Posted 9 hours ago • Updated 1 hour ago

Full Time

Travel Required

On-site

Fitment

Dice Job Match Score™

📊 Calculating match score...

Job Details

Skills

Information Technology
Technical Support
End-user Computing
Tier 2
Regulatory Compliance
Collaboration
Service Desk
Tier 1
Microsoft Office
Network
Help Desk
Issue Resolution
ServiceNow
Knowledge Base

Summary

About this Position: Job Title: Virtual Meeting Manager Purpose/Scope of work:

The consultant shall provide comprehensive End User Support Services to client in support of its mission to improve health and achieve health equity through access to quality services, a skilled health workforce, and innovative programs.
These services ensure that client personnel, whether working onsite, remotely, or in regional locations, have reliable, secure, and efficient access to the information technology resources necessary to perform their duties.
Under the direction of the client's department, the consultant shall deliver all operational and technical support required to sustain end user computing environment.
The consultant shall perform frontline (Tier 1 and Tier 2) and engineering level functions necessary to maintain system stability, security compliance, and user satisfaction.
The consultant shall also collaborate with IT Service Desk, which provide shared service Tier 1 support for managed systems (e.g., Microsoft 365, email, and network connectivity) and afterhours helpdesk coverage.
The consultant shall ensure a seamless transition and escalation process for all service requests originating from ServiceNow IT Service Center.

Responsibilities:

Overseas all virtual and hybrid meeting support operations, including Teams, Zoom for Government, and conference-room technology.
Coordinates with the clients to schedule, test, and execute high-visibility meetings and events.
Responsible for ensuring quality, availability, and issue resolution for all supported sessions, as well as maintaining associated ServiceNow knowledge base articles.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10530468
Position Id: 2026-21209/84558
Posted 9 hours ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Deputy Project Manager

Rockville, Maryland

•

Today

About this Position: Job Title: Deputy Project Manager Purpose/Scope of work: The consultant shall provide comprehensive End User Support Services to client in support of its mission to improve health and achieve health equity through access to quality services, a skilled health workforce, and innovative programs. These services ensure that client's personnel, whether working onsite, remotely, or in regional locations, have reliable, secure, and efficient access to the information technology r

Easy Apply

Full-time, Contract

Project Manager

Rockville, Maryland

•

Today

About this Position: Job Title: Project Manager Purpose/Scope of work: The consultant shall provide comprehensive End User Support Services to client in support of its mission to improve health and achieve health equity through access to quality services, a skilled health workforce, and innovative programs. These services ensure that client's personnel, whether working onsite, remotely, or in regional locations, have reliable, secure, and efficient access to the information technology resources

Easy Apply

Full-time, Contract

Tier 1/2 Service Desk Support

Arlington, Virginia

•

22d ago

Job Title:Service Desk Analyst- (Tier 1/Tier 2) Location: Arlington Va Compensation: 20-27hr W2 Contractor Work Model: onsite If interested reach out directly to kimberly.spicer@systemone.com Job Description: Role and responsibilities: The analyst will deliver Tier-1 support by answering and triaging incidents and requests via phone, email, and self-service portals, escalating issues as needed, and providing Tier-2 support including hardware and software troubleshooting, installations, and re

Easy Apply

Contract, Third Party

Depends on Experience

Service Desk Technician - Senior with Min10yrs exp (Webcam Interview) (HYBRID_Only Local to DMV Area)

Washington, District of Columbia

•

Today

We are looking for Service Desk Technician Senior(Min 5yrs Exp) HYBRID (Webcam interviews) POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 7-19 Months + (annual extensions) Location: Washington DC 20024 Immediate interviews Webcam interviews ONLY Service Desk Technician Senior Hybrid position - will require on-site reporting to OCIO office The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the a

Easy Apply

Full-time, Third Party, Contract

$DOE

Search all similar jobs