Title: HP NonStop (Tandem) Systems Engineer
Location: Remote
Long Term Contract
ROLE OVERVIEW
We are seeking an experienced HP NonStop (Tandem) professional to support, maintain, and enhance critical system software components in a large-scale, high-availability production environment spanning multiple data centers. The role involves system administration, performance optimization, troubleshooting, and close collaboration with application and infrastructure teams.
KEY RESPONSIBILITIES
Production Support & Operations
Provide L2/L3 production support for HP NonStop (Tandem) systems in a mission-critical, 24x7 environment
Participate in on-call rotation and act as SME during high-severity incident bridges
Perform root cause analysis (RCA) and implement preventive measures to reduce recurring incidents
Systems Administration & Engineering
Install, configure, maintain, and upgrade HP NonStop OS (Guardian/OSS) and associated subsystems
Manage system patches, upgrades, and change implementations following standard change management (ITIL/CAB) processes
Monitor system performance, availability, and capacity leveraging tools such as MEASURE, PTrace, and EMS
Ensure high availability, resilience, and fault-tolerance across all NonStop environments
Troubleshooting & Problem Resolution
Analyze and resolve issues related to:
- Operating system and kernel-level failures
- Middleware and subsystem components (Pathway, TMF, Expand, Spooler, SQL/MP, SQL/MX)
- Batch and online transaction processing environments
Collaborate with cross-functional teams (infrastructure, network, database, development) during production incidents and planned release cycles
Application & Performance Support Support application teams with performance tuning, system resource optimization, and issue diagnosis
Assist with batch scheduling and automation using tools such as Netbatch, NSScheduler, or JAMS (as applicable)
Guide development teams on platform-specific constraints, best practices, and architectural considerations
Documentation & Knowledge Management
Develop and maintain system documentation including runbooks, configuration baselines, change records, and incident logs
Educate and guide internal stakeholders on NonStop platform capabilities, operational procedures, and best practices
REQUIRED SKILLS & EXPERIENCE
5+ years of hands-on experience with HP NonStop (Tandem) systems in an enterprise production environment
Strong proficiency in:
- Guardian OS / OSS (Open System Services)
- Pathway, TMF (Transaction Management Facility), Expand
- SQL/MP and/or SQL/MX
- EMS (Event Management System) and MEASURE/PTrace for monitoring and performance analysis
Solid understanding of high-availability, fault-tolerant architecture principles
Strong troubleshooting skills across OS, middleware, and application layers
Familiarity with batch processing, scheduling tools, and automation scripting (TACL)
Knowledge of networking, storage concepts, and distributed systems
Experience in multi-data center / large enterprise environments
PREFERRED QUALIFICATIONS
Experience in banking, payments processing, or other mission-critical domains
Familiarity with TACL, SCOBOL, TAL, or COBOL
Exposure to integration with modern platforms, REST APIs, or hybrid cloud environments
ITIL Foundation certification or equivalent service management framework knowledge
Experience with automation and scripting to reduce manual operational toil