Role: Technical Software Specialist
Location: Hybrid – Little Rock, AR
Duration: 6 Months
Interview: Phone/MS-Teams/F2F
Work Arrangement:
· Hybrid
Short Description:
The Software Technical Specialist plays a crucial role in bridging the gap between business users and IT staff, ensuring seamless communication and collaboration and tracking and coordinating testing in the UAT environment.
Complete Description:
· This position will particularly focus on improving batch reporting and processing ensuring that all requirements are thoroughly worked through and documented correcting issues created by moving to cloud-based environments, and further implementing updated interfaces for the public.
· This role supports the Software Quality Assurance / UAT and DWS IT teams by performing a variety of tasks to ensure software products meet quality standards.
Key Responsibilities:
· Testing and Validation: Manual and automated software testing. This includes executing test cases, identifying bugs, and logging defects with clear and concise details.
· Organization and Planning: Organize testing schedules, track project activities, and ensure that testing artifacts, such as test plans and test results, are well-documented and maintained.
· Deployment Support: Deployment of software by helping with pre- and post-deployment checks and collaborating with development and operations teams to ensure smooth transitions.
· Communication: Communicates testing status, issues, and results to team members and other stakeholders.
· Output Comparison: Conducts comparisons of software outputs against expected results or against previous versions to identify and report discrepancies.
Skill Required / Desired Amount of Experience:
· Leading, planning, execution, and delivery of complex software modernization projects - Required - 10 Years
· Experience capturing system requirements and guiding UAT preparation - Required - 10 Years
· Experience managing system enhancements and module integrations to expand functionality - Required - 10 Years
· Experience with all facets of State Government Workforce Services Systems - Required - 10 Years
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