Manager, Product Development

Manager, Product Development - Contract - Boca Raton, FL - $60.00 - $65.00/hr.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking an Manager, Product Development In Boca Raton, FL.

Job Description

Responsible for managing the lifecycle of SunPass products, solutions, and applications, ensuring they meet business requirements and align with the SunPass Operations roadmap. Oversees product development activities, reporting standards, and operational governance while coordinating with cross-functional teams to deliver high-quality, customer-focused solutions. Acts as a liaison between SunPass Operations, Toll Operations leadership, and technical teams to ensure timely delivery, continuous improvement, and compliance with established standards.

Responsibilities

Product Development & Delivery
Manages research and development activities related to the design, enhancement, and qualification of SunPass products and solutions.
Works with cross-functional teams to ensure fulfillment of product requirements and transition products from development to commercialization.
Assists in determining product delivery and deployment schedules for new releases, feature updates, and maintenance cycles.
Acts as a technical consultant to the SunPass Operations team, leading testing and evaluation of innovative technologies.
Ensures technology and product specifications align with SunPass business objectives.
Oversees product delivery, managing schedules and tasks related to all aspects of product development.
Operational Governance & Reporting
Develops and maintains a centralized inventory of SunPass products, solutions, and applications.
Captures and tracks SunPass Operations initiative updates in compliance with reporting standards.
Monitors input from all business units to ensure products meet functional and performance requirements.
Identifies opportunities for improvement and lifecycle replacement needs; prepares documentation and summaries for leadership visibility.
Collaborates with Toll Operations Business Intelligence team to develop dashboards and reporting tools for program performance monitoring.
Ensures Standard Operating Procedures (SOPs) are created and maintained, establishing a lifecycle process for updates.
Strategic Support & Emergency Response
Gains detailed knowledge of all facets of SunPass Operations to support decision-making and implementation of initiatives.
Serves in times of emergency to support state response efforts and ensure continuity of operations.
Performs other duties as assigned
Requirements & Skills

7+ Years experience in product engineering, technology integration, operations, or related tech industry roles.
Experience in guiding products from concept through development, testing, deployment, commercialization, and ongoing enhancement.
Skilled at coordinating between operations, technical teams, leadership, and business units to ensure requirements, schedules, and deliverables stay aligned.
Strong ability to assess new technologies, lead testing efforts, validate product specifications, and ensure alignment with operational and business objectives.
Proficiency in maintaining inventories, documenting processes (SOPs), monitoring performance, and identifying improvement opportunities supported by data dashboards and analytics.
Demonstrated ability to manage timelines, release schedules, feature updates, and maintenance cycles while ensuring high-quality delivery.
Ability to support emergency response efforts, ensure operational continuity, and make informed decisions under urgent or evolving conditions.
Bachelor's or Master's Degree in Computer Science, Information Systems, Business Administration, Operations Management, Project Management or other related field. Or equivalent work experience.
Bachelor's or Master's Degree in Computer Science, Information Systems, Business Administration, Operations Management, Project Management or other related field. Or equivalent work experience.
A minimum of 7 years of tech industry, product engineering, operations, technology integration, or other related work experience.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .

Drug testing may be required; please contact a recruiter for more information.

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