About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
We are seeking an experienced SolarWinds Engineer to manage, maintain, and enhance our enterprise monitoring environment.
The ideal candidate will have deep technical expertise in SolarWinds (NPM, NCM, SAM, etc.), strong troubleshooting skills, and the ability to design and implement scalable monitoring solutions that ensure the reliability, performance, and availability of our IT infrastructure.
This is a hands-on, independent role suited for someone who can own the SolarWinds platform end-to-end - from architecture and design to deployment, optimization, and ongoing support
Key Responsibilities - Design, implement, and maintain the SolarWinds monitoring platform across network, server, and application infrastructure.
- Configure and tune SolarWinds modules such as NPM, NCM, SAM, VNQM, IPAM, and Log Analyzer as required.
- Develop and manage custom dashboards, alerts, and reports to provide visibility into system health and performance.
- Integrate SolarWinds with other monitoring and ITSM tools (e.g., ServiceNow, Splunk, etc.).
- Analyze monitoring data to identify performance bottlenecks and proactively resolve potential issues.
- Maintain device inventories and ensure monitoring coverage is accurate and up-to-date.
- Manage upgrades, patches, and performance tuning for the SolarWinds platform.
- Assist with monitoring strategy and architecture design to improve observability and operational efficiency.
- Support audits, compliance initiatives, and documentation of monitoring standards and configurations.
- Work collaboratively with infrastructure, application, and network teams to ensure comprehensive monitoring coverage.
Qualifications & Experience Required: - 4+ years of experience administering and designing SolarWinds Orion Platform.
- Strong understanding of network and systems monitoring concepts (SNMP, WMI, ICMP, API-based polling, etc.).
- Experience with SolarWinds modules: NPM, NCM, SAM, and optionally VNQM, IPAM, or Log Analyzer.
- Ability to design and implement custom alerts, reports, and dashboards.
- Proficiency in Windows Server administration and basic networking concepts (TCP/IP, routing, VLANs, firewalls).
- Scripting experience (e.g., PowerShell, Python) for automation and integration tasks.
- Excellent problem-solving and analytical skills with the ability to work independently.
Preferred: - Experience with SolarWinds High Availability (HA) and Scalability Engines (Additional Polling Engines, Web Servers, etc.).
- Familiarity with cloud and hybrid monitoring (Azure, AWS).
- Integration experience with ServiceNow, PagerDuty, Splunk, or other ITOM tools.
- SolarWinds Certified Professional (SCP) certification is a plus.
Work Conditions- This role will have a mid shift schedule
- We have a hybrid work arrangement and everyone is required to work on-site for thrice a week
Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & BelongingAt Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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