Desktop Support III

Hybrid in Madison, WI, US • Posted 2 days ago • Updated 18 hours ago

Contract W2

Hybrid

Depends on Experience

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Desktop Support

Summary

Desktop Support III (Hybrid)
Primary Location: Madison, Wisconsin

V-Soft Consulting is currently hiring for a Desktop Support III for our premier client in Madison, Wisconsin.

Education and Experience
Top Required Skills & Years of Experience:

Experienced at tracking multiple tasks simultaneously (2+ years).
Experienced at tracking effort through a ticket system. (2+ years).
Experienced at vulnerability research (2+ years).
Experience generating and interpreting reports (3+ years).

Nice to have:

Experience with use of desktop tools such as Ivanti or SCCM.
Experience navigating vulnerability notifications such as CISA and performing crosswalk comparisons.

WHAT YOULL DO:
Job Responsibilities:

This position is responsible for assessing and improving the related processes, especially where manual patches are required.
The position works with other members of the desktop application maintenance team to assess, develop, and improve multiple processes, documenting accordingly.
This position works with the Patching Technician to coordinate testing of any emerging patches and documenting identified vulnerabilities and known exploits.
This position works with the DHS Patching Technician enhancing the process used to confirm that new patches have been appropriately installed and tested, prior to release to the wider DHS audience.
This position tracks non-Ivanti software titles that are most prone to vulnerabilities and ensures that their websites are checked on a regular basis for alerts and updates.
This position develops and collaborates with others regarding many process guidelines and procedural documents for maintaining and improving the DHS patching posture.
This position applies the vulnerability management approach.
This position reaches out to peers, both on their own team and on other teams, to better understand how to integrate the role with the efforts of other teams, thereby enhancing the security posture.
This position continually looks for ways to improve this extremely manual and tedious process so that more can be done.
It continues to look for ways to improve that process and to track and manage more vulnerabilities.

Interested?
Qualified candidates should send their resumes to

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, youre eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit or call .

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: vsky001
Position Id: 107870
Posted 2 days ago

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