Description The Network and Systems Engineer is responsible for designing, implementing, maintaining, and supporting enterprise network and server infrastructure. This role ensures high availability, security, and performance of critical IT services while collaborating with team members across the institution. This position also develops and manages structured training and feedback plans for network and systems administrators. The ideal candidate brings strong technical expertise, excellent problem-solving abilities, and a commitment to delivering exceptional service in a dynamic environment.
Key ResponsibilitiesNetwork Infrastructure- Design, configure, implement, and maintain network hardware including routers, switches, firewalls, wireless systems, and virtualization platforms.
- Monitor network performance, identify issues, and implement optimizations to ensure stability.
- Manage and troubleshoot core network protocols and services (TCP/IP, DNS, DHCP, VLANs, VPNs, etc.).
- Implement and maintain network security controls, firewalls, IDS/IPS, and access rules.
- Oversee and maintain wireless infrastructure to ensure reliable, secure campus-wide connectivity.
- Maintain accurate network documentation including diagrams, configurations, and operating procedures.
Server & Systems Infrastructure- Administer and troubleshoot Windows and Linux servers.
- Manage virtualization environments, including host configuration and VM deployment.
- Implement and maintain storage solutions (SAN/NAS) and backup/recovery systems.
- Administer directory services (Active Directory, LDAP) and group policies.
- Manage system security, including patching, vulnerability management, and access controls.
- Monitor server performance and capacity to proactively address issues.
- Maintain documentation for system configurations, procedures, and troubleshooting.
General Responsibilities- Support implementation of cybersecurity policies and regulatory compliance requirements.
- Participate in risk assessments, vulnerability scans, and incident response.
- Collaborate with IT staff and vendors to ensure seamless service delivery.
- Research and recommend new technologies to enhance infrastructure.
- Provide Tier 2 support and assist with escalated issues.
- Participate in IT projects from planning through implementation.
- Maintain knowledge of industry standards, technologies, and best practices.
- Adhere to all organizational IT policies and security guidelines.
Requirements QualificationsRequired- Associate degree in IT, Computer Science, or related field, or equivalent experience.
- 3+ years of experience in network and systems administration.
- Hands-on experience configuring and troubleshooting enterprise networking hardware.
- Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VLANs, VPNs).
- Experience with Windows Server (Active Directory, Group Policy, PowerShell).
- Experience with Linux server administration.
- Experience with virtualization technologies.
- Strong analytical, communication, and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent organization and attention to detail.
Preferred- Bachelor's degree in a related field.
- Certifications such as CCNA, CCNP, Network+, Server+, MCSA, MCSE, VMware VCP.
- Experience with cloud platforms (AWS, Azure, Google Cloud).
- Experience with scripting (Python, Bash).
- Familiarity with ITSM frameworks (ITIL).
- Experience with identity management systems and enterprise monitoring tools.
Physical & Work Environment Requirements- Ability to lift and move IT equipment (up to 50 lbs.).
- Ability to work in server rooms/data centers with varying temperatures and noise levels.
- Occasional evening, weekend, and on-call work may be required.
- This is an on-site position.
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