Configuration Analyst

Hybrid in Raleigh, NC, US • Posted 1 hour ago • Updated 1 hour ago
Contract W2
Contract Corp To Corp
12 Months
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • APPLICATION SUPPORT ANALYST
  • APPLICATION SUPPORT SPECIALIST
  • TECHNICAL SUPPORT ANALYST
  • HELP DESK ANALYST
  • CONFIGURATION ANALYST
  • SERVICENOW
  • MFA
  • MULTI-FACTOR AUTHENTICATION
  • PROVISIONING

Summary

HonorVet Technologies is a Service-Disabled Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you are headed and only reach out when we genuinely believe there's a fit worth exploring.

Job Title: Configuration Analyst
Location: Raleigh, NC 27607 (Hybrid)
Duration: 12 Months


Job Description:
The Configuration Analyst will support user provisioning, MFA enrollment, troubleshooting, and reporting. The primary purpose of the Configuration Analyst is to assist with provisioning and troubleshooting user accounts and issues associated with an identity management system in production and training environments. This position will assist users with understanding multi-factor authentication (MFA) and confirm that each user has successfully enrolled in MFA.

Key Requirements:
  • Experience with the ServiceNow ticketing system.
  • Strong analytical and problem-solving skills with clear verbal and written communication.
  • Assist with granting user access to enable report generation and exports.
  • Ability to research, analyze, and interpret automated system issues.
  • Excellent telephone etiquette and communication skills.
Required Qualifications:
  • 3 years of experience with browser-based applications.
  • 5 years of experience researching, analyzing, and interpreting automated system problems.
  • 1 year of experience working in an application-support-based help desk environment (not hardware support).
If you are interested, feel free to reach out to me directly at or call/text at .
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90941473
  • Position Id: 26-25892
  • Posted 1 hour ago
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