Senior System Engineer - SC2026

Summary of Primary Duties and Responsibilities:
This position assumes a role in the deployment, design, installation, configuration, and maintenance of infrastructure applications, virtualization, and Windows operating systems.

• Guides the installation, upgrade, and configuration of infrastructure applications.
• Monitors and tests infrastructure applications in an effort to predict potential points of failure, recommending solutions when identified.
• Develops and maintains infrastructure applications and system configuration documentation.
• Provides technical support and guidance (Level 2 and 3) for systems-related issues. Uses knowledge and experience to resolve problems. Ensures timely resolution of problems.
• Provides technical leadership for the Infrastructure team, including:
  • Identifies appropriate approaches to departmental goals.
  • Installs, configures, upgrades, and supports virtualization software and hardware hypervisors.
  • Installs and upgrades virtual and physical Windows Server operating systems.

Coaches system engineers who have less experience and expertise.

Education and Experience Requirements:

• Bachelor’s Degree in Computer Science, Information Technology or other related field and 4 years of systems administration experience
  OR
• 5+ years of systems administration experience with an emphasis in virtualization and physical hardware.

Skills, Knowledge, and Abilities Required:

• Understands and considers standard concepts, best practices and procedures related to Windows administration.
• Working knowledge of multiple operating/networking systems with expertise in at least one system.
• In depth experience with server hardware and VMWare hypervisor deployments.
• Communicates effectively with all levels of employees, both technical and non-technical. Excellent written and oral communication skills.
• Establishes cooperative relationships with other departments.
• Searches for and identifies alternative and/or innovative solutions to technical problems.
• Research and resolve reported systems hardware/software problems efficiently and accurately while adhering to internal compliance/management standards and procedures.
• Uses planning skills to manage and complete projects on time and on budget.
• Exercises sound judgment when making decisions.
• A wide degree of creativity and latitude is expected.
• Quickly adapts to multiple demands and rapidly changing priorities.
• Familiar with concepts, practices, and procedures within several core fields, ie server hardware, storage, operating systems, VMware virtualization, backup strategy, Active Directory, and blade enclosures.
• Has the ability to lead and direct the work of others as necessary